Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohamed Samir Elsayed Soliman ALI

Kuwait City

Summary

Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs.

Overview

17
17
years of professional experience

Work History

HR Manager

Gulf Resources Gen. Trd. & Cont. Co
02.2024 - Current
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Supervised and mentored direct reports and developed talented HR teams.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Reviewed business goals to recommend new HR approaches, policies, and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • She led the decision-making and implementation of HR policies, procedures, programs, and functions.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Implemented standardized programs and policies, driving smooth operations, employee retention, and engagement.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
  • Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Developed focused training programs, leadership pipeline and succession plans.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
  • Supported business growth by developing talent acquisition strategies that targeted top industry professionals.
  • Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
  • Improved workplace culture through the development and implementation of diversity initiatives.
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
  • Managed employee disputes by employing conflict resolution techniques.
  • Reduced recruitment costs by establishing strong relationships with job agencies and universities.
  • Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
  • Enhanced employee retention by implementing effective onboarding and training programs.
  • Evaluated compensation packages competitively against industry benchmarks to attract top talent while managing budgetary constraints effectively.
  • Established clear succession plans to ensure leadership continuity during periods of transition or growth.
  • Spearheaded successful workforce planning efforts, aligning staffing needs with company objectives.
  • Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
  • Facilitated organizational change through effective communication and collaboration with senior management.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments.
  • Championed organizational health initiatives promoting overall well-being of staff members which resulted in heightened morale and productivity.
  • Created a structured internship program, fostering strong relationships with educational institutions and attracting new talent to the organization.
  • Streamlined HR processes for increased efficiency with the use of HRIS systems.
  • Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Processed employee claims involving performance issues and harassment.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Motivated employees through special events and incentive programs.
  • Recruited top talent to maximize profitability.
  • Liaised between multiple business divisions to improve communications.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Fostered positive work environment through comprehensive employee relations program.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Coordinated technical training and personal development classes for staff members.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.

HR Business Partner

Mohamed Naser Al-Hajery & Sons Ltd, Manpower
11.2021 - 01.2024
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC
  • Collaborated with leadership to assess and improve policies across board
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention
  • Managed full cycle of recruiting, hiring, and onboarding new employees
  • Developed metrics-driven performance appraisal systems, enabling objective evaluation of employee performance and identification of areas for improvement or growth opportunities
  • Enhanced employee satisfaction by implementing innovative HR strategies and policies
  • Optimized onboarding processes for new employees, ensuring seamless integration into their roles from day one
  • Evaluated the effectiveness of HR interventions through data analysis and continuous improvement efforts, adapting strategies as needed to achieve optimal results
  • Improved employee performance through the implementation of tailored training and development programs
  • Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively
  • Streamlined recruitment processes for increased efficiency in talent acquisition
  • Created a strong employer brand by promoting company values and showcasing positive work culture both internally and externally
  • Implemented succession planning strategies, ensuring leadership continuity and employee growth opportunities within the organization
  • Negotiated competitive compensation packages to attract top talent in the industry
  • Established mentorship programs connecting experienced professionals with newer hires, fostering collaboration and knowledge sharing across the organization
  • Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly
  • Conducted thorough job analyses to develop accurate and detailed job descriptions for new hires
  • Reduced turnover rates by developing comprehensive employee retention programs
  • Administered benefits programs, optimizing cost-effectiveness while providing valuable offerings to employees
  • Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture
  • Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively
  • Collaborated with senior management to align HR initiatives with organizational goals
  • Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions
  • Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization
  • Promoted and enabled necessary changes to align operations with strategic plans
  • Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement
  • Collaborated closely with internal teams to develop and implement successful human resources systems and processes
  • Facilitated team-building activities and initiatives, improving collaboration and engagement
  • Advised senior management on organizational development and change management initiatives
  • Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels
  • Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business
  • Developed and delivered special events for company employees
  • Developed and maintained relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance
  • Coordinated technical training and personal development classes for staff members
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention
  • Fostered positive work environment through comprehensive employee relations program
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance
  • Distributed employee engagement surveys to identify areas of improvement
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes
  • Recruited top talent to maximize profitability
  • Discovered and resolved complex employee issues that affected management and business decisions
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks
  • Liaised between multiple business divisions to improve communications
  • Created and implemented forward-thinking initiatives to improve employee engagement
  • Reduced process gaps while supervising employees to achieve optimal productivity
  • Structured compensation and benefits according to market conditions and budget demands
  • Instructed senior leaders on appropriate employee corrective steps

Assistant HR & Admin Manager

Danish Bakery
07.2016 - 11.2021
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Onboarded new employees with training and new hire documentation.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

HR & Admin Coordinator

KW Siren for Security and Device Systems
05.2015 - 06.2016
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Coached employees through day-to-day work and complex problems.
  • Entered data, generated reports, and produced tracking documents.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Gathered and organized materials to support operations.
  • Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Increased efficiency by streamlining coordination processes and implementing new organizational systems.
  • Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
  • Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
  • Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
  • Utilized proactive communication abilities to resolve employment-related disputes.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
  • Implemented cost-saving measures through resource allocation optimization, leading to significant budget reductions.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Collected and analyzed business data from various departments to prepare reports and presentations for management.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
  • Handled incoming and outgoing shipping and receiving activities.
  • Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Spearheaded volunteer programs that positively impacted local communities while showcasing the company''s commitment to social responsibility.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Kept high average of performance evaluations.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Interceded between employees during arguments and diffused tense situations.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.
  • Monitored front areas so that questions could be promptly addressed.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Trained team members on new hotel services and products to support promotional efforts.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Restaurant Manager

Gulf Rose Restaurant & Cafe
05.2013 - 05.2015
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service
  • Reconciled cash and credit card transactions to maintain accurate records
  • Carefully interviewed, selected, trained, and supervised staff
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements
  • Correctly calculated inventory and ordered appropriate supplies
  • Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels
  • Improved overall customer satisfaction by implementing new service standards and staff training programs
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations
  • Assisted in development and implementation of new menus to offer variety and options to customers
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well
  • Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies
  • Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies
  • Collaborated closely with other departments within the organization, such as marketing and finance, to achieve shared goals and maintain seamless operations
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely
  • Streamlined front-of-house operations by introducing digital reservation systems and mobile payment options for enhanced convenience
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately
  • Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility
  • Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability
  • Managed staff schedules and maintained adequate coverage for all shifts
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed
  • Motivated staff to perform at peak efficiency and quality
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly
  • Verified prepared food met standards for quality and quantity before serving to customers
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
  • Purchased food and cultivated strong vendor relationships
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
  • Coordinated with catering staff to deliver food services for special events and functions
  • Maximized quality assurance by completing frequent line checks
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers
  • Implemented effective inventory control systems to reduce food spoilage and waste
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions
  • Oversaw food preparation and monitored safety protocols
  • Developed unique events and special promotions to drive sales

Branch Manager

Blue Point for Men's Wear
08.2007 - 04.2009
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
  • Examined customer loan applications for loan approvals and denials.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
  • Maintained friendly and professional customer interactions.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Assessed employee performance and developed improvement plans.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Implemented service improvements to enhance sales cycle.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.
  • Complied with regulatory guidelines and requirements.
  • Engaged employees in business processes with positive motivational techniques.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Generated financial and operational reports to assist management with business strategy.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Resolved various issues impacting sales management and business operations.
  • Consulted customers to boost product sales and services.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Boosted sales and customer loyalty through incentive programs.
  • Launched new training program to boost employee skills and staff retention rate.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Designed and maintained financial models to identify and measure risks.
  • Developed strategic plans for day-to-day financial operations.
  • Complied with established internal controls and policies.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Created and managed financial models to evaluate corporate investments and acquisitions.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Evaluated and negotiated contracts to procure favorable financial terms.
  • Created financial dashboards to provide insights into key performance indicators.
  • Collaborated with C-level executives and stakeholders to develop long-term financial plans.
  • Conducted financial due diligence on potential investments and acquisitions.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Utilized financial software to prepare consolidated financial statements.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Supported financial director with special projects and additional job duties.

Education

Master of Science - Social Work

The High Institute For Social Service Benha, Benha University
Benha , Kalyopeyah
05.2005

Online: -Human Resources Management Certification -

Trust Academy
Cairo
03.2020

Skills

  • HR policies and procedures
  • HR analytics
  • Company policies
  • Employee evaluations
  • Payroll
  • Employee Relations
  • Performance Management
  • Employment law compliance
  • Talent Acquisition
  • Payroll Administration
  • New Employee Orientation
  • Organizational Development
  • Onboarding and Orientation
  • Succession Planning
  • Employee Retention
  • Training programs
  • Background Checks
  • Workers' compensation
  • Diversity and Inclusion
  • Compensation and benefits
  • Payroll Oversight
  • Recruitment Strategies
  • Compensation Structuring
  • Benefits Administration
  • Workforce Planning
  • Employment law
  • Retention Strategies
  • Labor Relations
  • Compensation management
  • HR software proficiency
  • Health benefits
  • Salary administration
  • HR processes
  • HR legal compliance
  • Benefits and compensation management
  • Human Resources Operations
  • Employee Onboarding
  • Microsoft Office proficiency
  • Payroll coordination
  • Recruitment and hiring
  • Exit Interviews
  • Leadership Development
  • Training and mentoring
  • Microsoft Office and Docusign
  • Internal Communications
  • Employee Handbook Development
  • Records Management
  • Training development
  • Legal Compliance
  • Risk Management
  • Recruitment
  • Staff Management
  • Performance Assessment
  • Talent management
  • Recruitment and selection
  • Policy Enforcement
  • Workforce improvements
  • Job Analysis
  • Online position posting
  • Career Development
  • Recordkeeping
  • Compliance
  • Corrective Action Planning
  • Contract Negotiation
  • Performance Appraisal
  • Regulatory Compliance
  • Recruitment Oversight
  • Personnel Recruitment
  • Company organization
  • Labor negotiations
  • Dispute Mediation
  • System Development
  • Onboarding, Training, and Development
  • Teamwork and Collaboration
  • Problem-Solving
  • Problem-solving abilities
  • Time Management
  • Excellent Communication
  • Exit Interviews and Processes
  • Employment Record Verification
  • Organizational Skills
  • Attention to Detail
  • Adaptability and Flexibility
  • Human Resource Management Software HRMS
  • Human Resources Department Processes
  • Self Motivation
  • Time management abilities
  • Employee Recognition Programs
  • Administering Disciplinary Procedures
  • Decision-Making
  • Human Resources Allocation
  • Performance Management Systems
  • Team Collaboration
  • Effective Communication
  • Active Listening
  • Problem-solving aptitude
  • Reliability
  • Operations Management

Languages

Arabic
Native language
English
Advanced
C1

Timeline

HR Manager

Gulf Resources Gen. Trd. & Cont. Co
02.2024 - Current

HR Business Partner

Mohamed Naser Al-Hajery & Sons Ltd, Manpower
11.2021 - 01.2024

Assistant HR & Admin Manager

Danish Bakery
07.2016 - 11.2021

HR & Admin Coordinator

KW Siren for Security and Device Systems
05.2015 - 06.2016

Restaurant Manager

Gulf Rose Restaurant & Cafe
05.2013 - 05.2015

Branch Manager

Blue Point for Men's Wear
08.2007 - 04.2009

Master of Science - Social Work

The High Institute For Social Service Benha, Benha University

Online: -Human Resources Management Certification -

Trust Academy

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Mohamed Samir Elsayed Soliman ALI