Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
Conducted orientation sessions and organized on-the-job training for new hires.
Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Trained new hires to perform cross-training exercises with experienced workers.
Deputy Executive Director of HR and Admin. Affairs
Kuwait Commercial Markets Complex Company (KCMCC)
Free Zone
09.2008 - 12.2011
Implemented behavioral performance management system to define expectations and identify areas for improvement.
Drafted, edited and implemented safety protocols to reduce and mitigate workplace incidents.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
Motivated employees through special events, incentive programs, and constructive feedback.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Executive Director
Specialized Training Co.
Kuwait City
01.2012 - 07.2015
Directed product development efforts using industry-specific tools to increase sales and overall company productivity.
Supervised team duties related to decision support and business intelligence for business users.
Reviewed and edited all training materials for accuracy and company policy compliance.
Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Drove strategic improvements to enhance operational and organizational efficiencies.
Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
General Manager
United Real Estate Group
Kuwait City
08.2015 - 04.2017
Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Developed and maintained relationships with customers and suppliers through account development.
Implemented operational strategies and effectively built customer and employee loyalty.
General Manager
Alawadhi Est.
Kuwait City
12.2018 - Current
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Developed and maintained relationships with customers and suppliers through account development.
Managed budget implementations, employee evaluations, and contract details.
Education
Bachelor of Arts - Interior Design
The Public Authority For Applied Education&Trainin
Kuwait
01.1999 - 01.2004
Skills
Project Management
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Training
Attended several training courses and conferences in Leadership, Management, Marketing and Finance. Participated in International programs with Lufthansa and Philip Kotler.
Timeline
General Manager
Alawadhi Est.
12.2018 - Current
General Manager
United Real Estate Group
08.2015 - 04.2017
Executive Director
Specialized Training Co.
01.2012 - 07.2015
Deputy Executive Director of HR and Admin. Affairs
Kuwait Commercial Markets Complex Company (KCMCC)
09.2008 - 12.2011
Training Manager
Ruwad Training Center
08.2005 - 07.2007
Bachelor of Arts - Interior Design
The Public Authority For Applied Education&Trainin
Teacher, Civil Department at TESDA XI Regional Training Center Korea-Philippines Vocational Training CenterTeacher, Civil Department at TESDA XI Regional Training Center Korea-Philippines Vocational Training Center