Abdullah Mezher
Hawally,Kuwait
Summary
Accomplished professional with extensive expertise in SAP Materials Management (MM) and comprehensive knowledge of SAP modules, including S/4HANA. Demonstrates exceptional skills in vendor negotiation, resource allocation, and client focus, ensuring optimal operations coordination and sales plan execution. Proficient in SAP reporting and analytical tools, with a strong emphasis on customer relationship management and target achievement. Adept at multitasking and tracking sales metrics while maintaining adherence to corporate governance principles, risk assessment techniques, and regulatory compliance analysis. Committed to leveraging these competencies to drive organisational success and enhance operational efficiency.
Driven professional seeking role as Procurement Supervisor. Demonstrates strong analytical skills and project management, combined with excellent communication and negotiation abilities. Poised to optimise procurement processes and enhance supplier relationships for impactful organisational growth.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Operations and Procurement Supervisor
Abu Al Khair Group for Wholesale and Retail Trade
As Salimiyah, Kuwait
05.2025 - Current
- Handled customer complaints regarding procured goods efficiently, sustaining positive customer relations.
- Maintained procurement records for smooth auditing process.
- Monitored supplier performance for continuous improvement opportunities.
- Trained new staff members in procurement procedures for team efficiency enhancement.
- Implemented new procurement software, improving overall efficiency.
- Identified potential suppliers through extensive market research.
- Resolved supply chain issues promptly, minimising delays on production line.
- Reviewed and updated company purchasing policy, ensuring compliance with regulations.
- Coordinated with other departments, ensuring efficient workflow.
- Improved supplier relationships by conducting regular performance reviews.
- Strictly adhered to budget constraints whilst making purchases, ensuring fiscal responsibility.
- Facilitated communication between suppliers and internal teams, enhancing collaboration efforts.
- Streamlined procurement processes to ensure prompt deliveries.
- Conducted market research, leading to better pricing understanding.
- Negotiated contracts with vendors, resulting in cost savings.
- Managed inventory levels with robust tracking system implementation.
Exchange Officer / Compliance and Auditor Officer
Al-Zahrawi Exchange Company (Al-Reem)
Irbid, Jordan
02.2024 - 04.2025
- Improved team efficiency with regular training sessions.
- Wrote detailed reports, aiding in case documentation.
- Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
- Handled sensitive information with discretion and professionalism.
Exchange Officer/Tellers Head
Al-Zahrawi Exchange Company (Al-Reem)
Irbid, Jordan
04.2020 - 01.2024
- Actively participated in community engagement initiatives fostering good relations between the force and local residents.
- Responded promptly and effectively to emergencies using established protocols.
- Managed conflict resolution for maintaining peace in the facility.
- Improved team efficiency with regular training sessions.
- Increased operational efficiency by streamlining administrative processes.
Exchange Officer/Teller
Al-Zahrawi Exchange Company (Al-Reem)
Irbid , Jordan
05.2019 - 03.2020
- Collaborated with colleagues for effective teamwork.
- Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
- Worked diligently under pressure whilst preserving high-quality output.
- Provided customer service to improve overall visitor experience.
- Executed assigned duties responsibly thus meeting departmental expectations consistently.
Senior Shop Supervisor
Umniah/Jordan, Mobile network operator company
Amman, Jordan
09.2016 - 04.2019
- Organised shift schedules for optimal staff coverage during peak hours.
- Oversaw daily operations in shop, ensuring smooth workflow.
- Ensured proper display of products to boost sales appeal.
- Maintained visual merchandising standards, resulting in an attractive store layout.
- Coordinated with suppliers, securing timely delivery of products.
- Supervised employee performance with regular reviews and feedback sessions.
- Streamlined inventory management to reduce product wastage.
- Handled customer queries and complaints, fostering a positive shopping environment.
- Managed cash register, promoting accurate financial transactions within the shop.
- Promoted top-selling items on prime locations within the shop floor for heightened visibility.
- Coached and mentored junior retail staff to improve quality and productivity standards.
Shop Sales Representative
Umniah/Jordan, Mobile network Operator Company
Amman, Jordan
01.2015 - 08.2016
- Conducted market research to identify potential leads.
- Generated new business opportunities for company growth.
- Maintained high standards of service for positive customer experiences.
- Secured customer satisfaction by resolving complaints effectively.
- Fostered strong customer relationships through exceptional service.
- Expanded client base through targeted outreach initiatives.
- Collected and processed payments.
- Prepared sales contracts and oversaw signing of both parties.
Cash/Stock Control
Alasal Group for Food Retail & Supplier
Amman, Jordan
03.2012 - 12.2014
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Oversaw daily operations to achieve high productivity levels.
Visual Merchandiser
Alasal Group for Food Retail & Supplier
Amman, Jordan
01.2010 - 02.2012
- Adhered to company guidelines whilst executing creative solutions for display challenges.
- Maintained clean and organised store environment, ensuring optimal shopping conditions.
- Created visually appealing product arrangements, increasing store desirability.
- Assisted in inventory management, maintaining adequate stock levels on shop floor.
- Managed visual elements during store promotions for maximum impact.
Education
Bachelor of Business Administration - Bachelor’s Degree in Banking and Financial Sciences
JADARA University
Jordan 10.2010 - 11.2014
Skills
- SAP Materials Management (MM)
- SAP modules knowledge
- SAP S/4HANA
- Vendor negotiation
- SAP system knowledge
- Resource allocation
- Client focus
- SAP reporting and analytical tools
- Customer relationship management
- Target achievement
- Multitasking capabilities
- Sales plan execution
- Sales metric tracking
- Operations coordination
- Corporate governance principles knowledge
- Risk assessment techniques
- Regulatory compliance analysis
Languages
English
Intermediate
Arabic
Native
Certification
SAP, Material Management (SAP MM)
Regularly compliance
Regulations, legislation and instructions governing the exchange sector
Compliance and AML/CFT
Anti-money laundering, terrorist financing and financial sanctions requirements
ICDL
PROJECT MANAGEMENT PROFESSIONAL (PMP)
Timeline
Operations and Procurement Supervisor
Abu Al Khair Group for Wholesale and Retail Trade
05.2025 - Current
Exchange Officer / Compliance and Auditor Officer
Al-Zahrawi Exchange Company (Al-Reem)
02.2024 - 04.2025
Exchange Officer/Tellers Head
Al-Zahrawi Exchange Company (Al-Reem)
04.2020 - 01.2024
Exchange Officer/Teller
Al-Zahrawi Exchange Company (Al-Reem)
05.2019 - 03.2020
Senior Shop Supervisor
Umniah/Jordan, Mobile network operator company
09.2016 - 04.2019
Shop Sales Representative
Umniah/Jordan, Mobile network Operator Company
01.2015 - 08.2016
Cash/Stock Control
Alasal Group for Food Retail & Supplier
03.2012 - 12.2014
Bachelor of Business Administration - Bachelor’s Degree in Banking and Financial Sciences
JADARA University
10.2010 - 11.2014
Visual Merchandiser
Alasal Group for Food Retail & Supplier
01.2010 - 02.2012
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