Dynamic Account Manager with progressive experience developing business market strategies, directing new sales initiatives and leading growth to meet and exceed sales targets.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Sales Account Manager
Buzz Media & Marketing
02.2025 - Current
Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
Achieved higher client satisfaction ratings through consistent communication and problem resolution.
Developed a reputation as a trusted advisor among clients by demonstrating exceptional knowledge of products services.
Sales Advisor And Reservation
Sun Tours & Travel
06.2024 - 11.2024
Implemented targeted marketing strategies for improved client acquisition and retention
Evaluated competitor offerings regularly to maintain a deep understanding of industry landscape, ensuring our value proposition remained compelling and relevant
Ensured client retention through excellent account management skills, fostering long-term loyalty from satisfied customers
Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels
Created customized solutions for clients' unique needs, resulting in enhanced customer loyalty
Sales Consultant
Lijam Hotel
04.2023 - 01.2024
Identified new business opportunities by conducting market research and analyzing industry trends
Provided ongoing support to existing clients, proactively addressing any concerns or issues that arose during their journey
Assisted in the development of targeted marketing materials aimed at capturing prospective clients' attention and interest in our offerings
Negotiated contracts and pricing structures, ensuring profitable deals for both parties involved
Delivered exceptional customer service to maintain high client satisfaction rates, leading to repeat business
Sales and Marketing Officer
Sjilni Company
03.2021 - 04.2023
Built strong relationships with clients through exceptional customer service, leading to increased repeat business
Negotiated contracts with key partners and suppliers, optimizing costs while maintaining quality standards
Increased sales revenue by developing and implementing strategic marketing plans and sales initiatives
Managed sales promotions and marketing strategies on major social media sites
Prepared sales presentations for clients showing success and credibility of services
Supervisor
Kadi Market
12.2019 - 02.2021
Addressed customer concerns and resolved issues in a timely and satisfactory manner
Staff supervision, and customer service
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
Education
Bachelor - Business Administration
Hashemite University
JORDAN
06-2024
Certification
Galileo system - reservation
Personal Information
Driving License: Kuwait driving license
Timeline
Sales Account Manager
Buzz Media & Marketing
02.2025 - Current
Sales Advisor And Reservation
Sun Tours & Travel
06.2024 - 11.2024
Sales Consultant
Lijam Hotel
04.2023 - 01.2024
Sales and Marketing Officer
Sjilni Company
03.2021 - 04.2023
Supervisor
Kadi Market
12.2019 - 02.2021
Bachelor - Business Administration
Hashemite University
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