Offering solid foundation in customer relations and product knowledge, eager to learn and grow in this dynamic environment. Brings ability to quickly grasp market trends and product functionalities. Ready to use and develop problem-solving and analytical skills in [Critical Care Product Specialist ] role.
Overview
3
3
years of professional experience
Work History
Product Specialist
Kwedical Company
Free Trade Zone , Shuwaikh
11.2025 - Current
Knowledge of government & private hospitals and clinics for product promotion and sales.
Conducted daily visits to all hospitals and clinics according to a planned schedule
Working in the Critical Care department, responsible for sales of anesthesia, ultrasound, ventilator devices, and scopes
Built relationships with doctors, focusing on Heads of Departments, as well as Biomedical Engineers and Procurement teams to strengthen professional knowledge and collaboration.
Provided detailed explanations and demonstrations of our devices to doctors and engineers, while collecting their contact information, names, and positions for follow-up and relationship management
Assisted my team while learning their tasks and service engineering work to enhance my professional and technical skills, be prepared for emergencies, and gain comprehensive knowledge of all devices, their maintenance, and sales.
Assisted the tender team by tracking ongoing tenders, comparing required specifications with our device specifications, and identifying tenders we could participate in
Attended all company-hosted conferences and events to strengthen professional relationships
Sales and Marketing Assistant
Kishawi Mills Company
Hawalli, Kuwait
11.2024 - 08.2025
Assisted in executing marketing campaigns and promotional activities to enhance brand visibility.
Conducted market research to identify trends and customer preferences for product improvement.
Managed social media accounts, creating engaging content to boost online presence.
Coordinated logistics for promotional events, ensuring seamless execution and attendee engagement.
Boosted sales revenue by developing and implementing targeted marketing strategies.
Assisted call-in customers with questions and orders.
Contributed to expanding product distribution and increasing sales revenue by targeting bulk sales to other retail stores, not only relying on walk-in customers.
Managed full website content and redesign, including product photography, category organization, pricing updates, and overall visual enhancement.
Followed up on all markets, stores, cooperatives, and branches carrying the company’s products, maintaining direct communication with all promoters, company representatives, and management, providing daily reports on our product performance in the outlets, while actively pushing to expand into new markets through our authorized distributors and agencies
Creating content on Instagram, TikTok, and Facebook, while directly engaging with customers to showcase all products, understand their needs, and provide proper guidance.
Biomedical Engineer Internship
First National Medical Services (SIEMENS)
Amman, Jordan
07.2023 - 09.2023
Received practical training on advanced Siemens medical equipment, including CT, MRI, X-ray, PET, SPECT, Ultrasound, Cyclotron, and Dialysis units.
Gained knowledge in system functionality, preventive maintenance, and troubleshooting of diagnostic and therapeutic devices.
Observed equipment installation, calibration, and routine servicing in clinical environments.
Strengthened understanding of imaging modalities, patient safety, and hospital engineering operations.
Education
Bachelor of Biomedical Engineer -
Jordan University of Science & Technology
Irbid, Jordan
07-2024
Skills
Problem-solving and critical thinking
Knowledge of biomedical instrumentation and systems