Abdulwahab Abdullah M Rawiei

extension of Gulf University tasks

• Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
• Achieved successful client outcomes by identifying and addressing their unique needs and goals.
• Stayed informed on industry developments and market trends to gain competitive advantage.
• Networked with other professionals and organizations to expand contacts and opportunities.
• Developed and implemented strategies to enhance partner relations.
• Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
• Crafted persuasive written communications including briefs, memoranda, and contracts with attention to detail and clarity.

• Organized and facilitated investigator and coordinator meetings, conferences and events associated with research activities.
• Organized workshops for colleagues on latest developments, promoting a culture of continuous learning within the organization.
• Utilized various quantitative and qualitative research methods tailored to specific project objectives.
• Liaised between departments to ensure timely dissemination of critical information relevant to ongoing projects.
• Planned and initiated research study protocols, monitored regulatory and subject binders and organized, implemented and administered data collection and analysis systems.
• Established strong working relationships with stakeholders, facilitating communication and collaboration on research projects.
• Managed project budgets, ensuring cost-effective allocation of resources while maintaining high standards of quality.
• Conducted literature reviews to inform research design and ensure relevance to current trends.
• Determined and managed schedules and budgets for each project.
• Analyzed findings and reports from researchers in program and interpreted for supervisory staff.

• Initiating the company from scratch.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Facilitated smooth collaboration between departments through clear communication channels.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Developed and implemented strategies to maximize customer satisfaction.
• Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
• Increased profit by streamlining operations.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Interacted well with customers to build connections and nurture relationships.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Reported issues to higher management with great detail.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
• Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
• Optimized office space utilization, leading to more efficient and productive work environment.
• Facilitated smooth office/booths/shop decorations relocations by meticulously planning and coordinating all aspects of move.
• Implemented comprehensive training program for new hires, improving their integration into team and productivity.
• Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
• Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
• Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
• Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Managed senior-level personnel working in marketing and sales capacities.

• Provided exceptional IT support for staff members.
• Maintained 24/7 availability for critical system support issues ensuring minimal disruption to day-to-day operations.
• Collaborated with cross-functional teams on various projects, ensuring seamless integration of IT solutions.
• Improved system efficiency by implementing new software and hardware solutions.
• Managed network and system performance, conducting troubleshooting, security patching, and maintenance.

• Worked fast to complete tasks and meet daily deadlines.
• Followed instructions and procedures to complete assigned tasks.
• Maintained work areas by cleaning and straightening for maximum productivity and safety.
• Reported defective products or machinery to supervisor.
• Learned all required tasks quickly to maximize performance.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.