AGNESS BARLAY
SALE ASSOCIATE
Al Ahmadi,Mahboula
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales at Landmark Group (MAX). Skilled in merchandise display and exceptional customer service, adept at problem-solving and teamwork. Demonstrated ability to improve store appearance and customer engagement, contributing significantly to a welcoming shopping environment.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Landmark Group (MAX)
02.2023 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Assistant
Sent Mary' Supermarket
01.2021 - 11.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Executed visual merchandising strategies to attract customers and drive sales.
Education
National Diploma in Business Management
Institute of Public Administration Management
Freetown Sierra Leone10-2022
Young Women Vocational Institute
Freetown Sierra Leone06-2019
Lincon High School
Freetown Serra Leone06-2013
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Exceptional customer service
- Merchandise display
- Flexible schedule
Additional Information
PERSONAL DETALS
Name : Agness Barlay
Nationality : Sierra Leonea
Passport No : ER299719
Date of Birth : 27 April 1995
Marital Status : Married
Civil ID No : 295042703776
Visa Type : 18 Transferable
Alternate Contract Person
Name : Kelfala Barlay
Contract : +965-67673056
Present Address
Area : Mahboula
Block : 1
Street : 139
Building : 219
Floor : 5
Languages
English
Native language
Arabic
Elementary
A2
Timeline
Sales Associate
Landmark Group (MAX)
02.2023 - Current
Sales Assistant
Sent Mary' Supermarket
01.2021 - 11.2022
National Diploma in Business Management
Institute of Public Administration Management
Young Women Vocational Institute
Lincon High School
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