Ahmad Alsanea

• Interpreted work orders to complete equipment service and maintenance work and documented tasks to maintain consistent service history.
• Minimized equipment downtime to improve overall operating efficiency and output.
• Reported building issues to building management to reduce safety concerns.
• Set up and broke down meeting rooms for events.
• Restocked office, kitchen and other common areas to maintain adequate supplies.
• Maintained incoming and outgoing shipment and mail logs to facilitate mailroom operations.
• Performed routine and urgent production equipment repairs to maintain consistent equipment availability.

• Created plans and communicated deadlines to complete projects on time.
• Adhered to social distancing protocols and wore mask or face shield.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• leading a team to insure that every thing ready to make kuwait international airport terminal T2 Ready to operated as specified time.

- checking with my team every thing in the building (mechanical-electrical-communication-security systems-checking counters-construction-fuel infrastructure's -all kind of infrastructure's even aircraft taxi way-insure all the facilities for the passengers are ready for ex: restaurants,toilets,prayer room including every thing)

- be sure that the building reach the requirements for IATA standards in term of contract with the company.

- be sure that there will be no any problems in case of passenger flow inside and outside the terminal.

• Worked across departments to create on-target promotions for station activities, specific programs and special guests.
• Monitored production operations for quality and compliance with standards.
• Oversaw scheduling and use of facilities used by engineers and producers to complete technical assignments.
• Controlled remote broadcasts by operating equipment to manage feeds.
• Data base management(SQL) (creation-manage-secure-edit)
• hardware and networking maintenance.
• hardware and networking supply.

• Used Microsoft Word and other software tools to create documents and other communications.
• Maintained excellent attendance record, consistently arriving to work on time.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• be sure that the hall building are ready to operate with all its facilities .

leading a team to insure that every thing ready to make kuwait international airport terminal 4 is ready to be operated on 8/8/2018.

checking with my team every thing in the building (mechanical-electrical-communication-security systems-checking counters-construction-fuel infrastructure's -all kind of infrastructure's even aircraft taxi way-insure all the facilities for the passengers are ready for ex: restaurants,toilets,prayer room including every thing)

be sure that the building reach the requirements for IATA standards in term of contract with the company.

be sure that there will be no any problems in case of passenger flow inside and outside the terminal

• Served as primary point of contact for support relating to owned solutions and products.
• Analyzed issues to identify troubleshooting methods needed for quick remediation.
• Documented faults and bugs for referral to development staff for use in updates.
• Performed root cause analysis of reported issues to enact corrections.

• Inspected third-party equipment installations to verify correct and consistent operations performance.
• Supported business needs throughout all phases of SDLC for different stakeholders.
• Designed system upgrade frameworks to minimize operational disruptions and prioritize impactful improvements to business processes.

• Inspected third-party equipment installations to verify correct and consistent operations performance.
• Completed accurate and impactful system problem identification reports (SPIRs) to aid in future projects and repairs.
• Supported business needs throughout all phases of SDLC for different stakeholders.
• Designed system upgrade frameworks to minimize operational disruptions and prioritize impactful improvements to business processes.
• Imaged hard drives for use in standardized system deployments running various operating systems.
• Authored system requirements, technical specifications and test plans.
• Disassembled computers to perform diagnostics and check for repair needs.
• Researched and identified problems with computers and advised staff and clients on plans of action.
• Patiently walked individuals through basic troubleshooting tasks.
• Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
• Supplied end-user assistance for [Type] systems via remote and on-site support.
• Installed and maintained remote work systems to facilitate virtual employee access to technology for continued operation.
• Isolated and mitigated damage to multi-system architectures following malware infections, reducing financial impact.
• Updated and installed new software on desktop and laptop computers to maintain latest technology.
• Maintained and repaired peripheral equipment such as [Type] and [Type], recommending upgrades and replacements.
• Refurbished used computers and technological equipment, saving companies money.
• Wrote reports on computer statuses and maintenance jobs.
• Oversaw multi-site operating system upgrade projects, maintaining consistent performance across [Number] desktops.
• Maintained [Number] company computers by troubleshooting and performing needed repairs.
• Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
• Used diagnostic tools to identify hardware failures and replace non-functional components.