As a seasoned management professional with 13 years in the telecommunications industry, I expertly lead four diverse teams: Pricing, Budgeting, Reporting, and Insights. My leadership style is characterized by a strategic approach and an unwavering focus on delivering results. Under my guidance, the Pricing team develops competitive and profitable pricing strategies, the Budgeting team ensures financial efficiency and compliance, the Reporting team provides accurate and timely data for decision-making, and the Insights team drives business growth through data-driven recommendations. My adept coordination of these teams has consistently led to improved performance, cost savings, and informed strategic decisions, positioning me as a dynamic and results-oriented leader.
- Started the only motorbike specialized storage facility in Kuwait to provide cleaning servicing and a for-sale section for our customers who store their bikes at our facility and successfully drove organizational vision, operational strategy, and hiring needs.
- Translated strategy into actionable goals for performance and growth, implementing organization-wide goal setting, performance management, and annual operating planning to achieve 65% capacity in 14 months.
- Oversaw company operations and employee productivity, building a highly inclusive culture, ensuring team members thrive and organizational outcomes are met.
- Ensured effective recruiting, onboarding, professional development, performance management, and customer retention.
- Presently leading 4 teams Reporting, Pricing, Budgeting and Research and Customer insights while reporting to the Marketing Director.
-Responsible for forecasting yearly financials using data driven insights to predict market dynamics and enable the team to plan strategically in developing accurate plans for the year.
- Producing regular financial performance, forecast reports and management reports monitoring actual OPEX spend versus budget following internal policy, standards, and expenditure.
- Responsible for reviewing reports, identifying opportunities to optimize consumer awareness and market share, and analyzing the competitive marketplace for patterns and trends.
- Advising and assisting the pricing team in developing pricing strategies and performing competitive pricing analysis by utilizing analytical and quantitative tools and methods, such as statistical modelling and forecasting, to guide decision making in matters of pricing.
- Collaborate with Product Management, Field Marketing, Sales, and Finance (e.g., analytic and business-case development support) on new pricing initiatives outside current operating practices to capture untapped customer segments.
- Driving the global implementation and adherence of Commercial Policies for customer services. implementing pricing monitoring and portfolio
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.