Ahmed Atwaa
Assistant Showroom Manager
Salwa,,Kuwait
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. A hardworking and passionate job seeker with strong organizational skills eager to secure a showroom supervisor position. Ready to help the team achieve company goals.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Assistant Showroom Manager
Honda
Kuwait
11.2022 - Current
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales consultant reach targets.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Trained newly hired sales team in upselling techniques.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Mentored new sales consultant to contribute to showroom positive culture.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
- Utilized metrics to modify low-performing sales programs and plans to increase effectiveness.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitor and encourage team members to use a customer relationship management (CRM) system to track customer interactions and follow up on leads.
- Managed and motivated employees to be productive and engaged in work.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Implementing a rewards program to motivate the team to increase the conversion rate.
Senior Sales Consultant
Chevrolet
Kuwait
02.2018 - 10.2022
- Answered product questions with up-to-date knowledge of sales and showroom promotions.
- Helped customers complete purchases, and locate items.
- Greeted customers and helped with product questions, selections, and purchases.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- I won the Tahoe Expert Award in 2021.
Sales Supervisor
Gulf Resources for Computer & Communications
Kuwait
03.2015 - 04.2018
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Set and achieved sales targets for north region.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Introduced new products to meet customer demand and increase profits.
Assistant Store Manager
Etisalat
Cairo
02.2012 - 02.2015
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Sales Representative
At Home Furniture
Cairo
07.2010 - 01.2012
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Education
MBA - International Marketing & Global Management
Eslsca
Cariro Egypt 02.2022 - Current
Bachelor of Law -
Cairo University
Cairo Egypt 09.2006 - 05.2010
Skills
Sales processes
Goals and performance
Analytical problem solver
Time management
Key indicator performance
Sales operation
Strategic account development
Staff Management
Team Building
Timeline
Assistant Showroom Manager
Honda
11.2022 - Current
MBA - International Marketing & Global Management
Eslsca
02.2022 - Current
Senior Sales Consultant
Chevrolet
02.2018 - 10.2022
Sales Supervisor
Gulf Resources for Computer & Communications
03.2015 - 04.2018
Assistant Store Manager
Etisalat
02.2012 - 02.2015
Sales Representative
At Home Furniture
07.2010 - 01.2012
Bachelor of Law -
Cairo University
09.2006 - 05.2010