Ahmed Atwaa
Showroom Supervisor
Salwa, Block 7, ST.2,
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. A hardworking and passionate job seeker with strong organizational skills eager to secure a showroom supervisor position. Ready to help the team achieve company goals.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Showroom Supervisor
Honda Alghanim
Kuwait
11.2022 - Current
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales consultant reach targets.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Trained newly hired sales team in upselling techniques.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Mentored new sales consultant to contribute to showroom positive culture.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
- Utilized metrics to modify low-performing sales programs and plans to increase effectiveness.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitor and encourage team members to use a customer relationship management (CRM) system to track customer interactions and follow up on leads.
- Managed and motivated employees to be productive and engaged in work.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Implementing a rewards program to motivate the team to increase the conversion rate.
Sales Consultant
Chevrolet
Kuwait
02.2018 - 10.2022
- Answered product questions with up-to-date knowledge of sales and showroom promotions.
- Helped customers complete purchases, and locate items.
- Greeted customers and helped with product questions, selections, and purchases.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Supervisor
Gulf Resources for Computer & Communications
Kuwait
03.2015 - 04.2018
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Set and achieved sales targets for north region.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Introduced new products to meet customer demand and increase profits.
Assistant Store Manager
Etisalat
Cairo
02.2012 - 02.2015
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Sales Representative
At Home Furniture
Cairo
07.2010 - 01.2012
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Education
MBA - International Marketing & Global Management
Eslsca
Cariro Egypt 02.2022 - Current
Bachelor of Law -
Cairo University
Cairo Egypt 09.2006 - 05.2010
Skills
Sales processes
Goals and performance
Analytical problem solver
Time management
Sales operation
Showroom setup
Staff Management
Negotiation
Key Performance Indicators
Coaching and mentoring
Timeline
Showroom Supervisor
Honda Alghanim
11.2022 - Current
MBA - International Marketing & Global Management
Eslsca
02.2022 - Current
Sales Consultant
Chevrolet
02.2018 - 10.2022
Sales Supervisor
Gulf Resources for Computer & Communications
03.2015 - 04.2018
Assistant Store Manager
Etisalat
02.2012 - 02.2015
Sales Representative
At Home Furniture
07.2010 - 01.2012
Bachelor of Law -
Cairo University
09.2006 - 05.2010