Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
AHMED BOUREZGUI

AHMED BOUREZGUI

KUWAIT

Summary

Accomplished, growth-focused professional with 9+ years of dynamic sales experience across multiple industries. Equipped a steadfast commitment to customer service excellence to enhance customer experience, maximize satisfaction, propel retention, achieve/exceed sales goals, and increase business revenue.

Overview

10
10
years of professional experience

Work History

Sales Advisor

EFASHION(Multiple Premium Brands)
05.2022 - Current
  • Collaborated with team members to achieve target results.
  • Provide exceptional customer service and build strong customer relationships.
  • Handle customer inquiries and provide product advice.
  • Contribute to sales targets by cross-selling and up-selling products.

Senior Sales Manager

ARMANI EXCHANGE
09.2020 - 04.2022
  • Trained new employees in store operations and customer service policy
  • Achieve and exceed sales tragets set by management.
  • Build strong relationships with customers to enhance their shopping experience and increase loyalty
  • Facilitated a team-oriented environment, encouraging collaboration and supporting professional development.

Assistant Manager

BERSHKA(INDITEX)
04.2018 - 08.2020
  • Picked up additional tasks to aid team success.
  • Prepared statements detailing operational detail and key performance indicators.
  • Trained new employees on company policies, customer service excellence, and sales techniques.

Senior Sales Advisor

MASSIMO DUTTI(INDITEX)
05.2016 - 03.2018
  • Developed a keen understanding of customer needs through active listening, tailoring solutions to meet those needs.
  • Trained new sales advisors, providing them with the skills and knowledge to excel in their roles.
  • Resolved customer issues and complaints with quick-thinking problem-solving.

sales associate

ZARA
06.2015 - 04.2016
  • Identified customer needs through effective questioning and recommended appropriate products.
  • Greeting customers in a friendly and polite manner.

Education

Bachelor of economics and management

High School Tunisia 2
01-2014

Skills

  • Leadership and motivation
  • Product knowledge
  • Active listening
  • Setting goals
  • Problem solving
  • Cross-selling strategies
  • Effective communication skills
  • Adaptability and flexibility
  • Customer service experience
  • Coaching and mentoring

Languages

Arabic
Native language
English
Proficient
C2
French
Proficient
C2

Timeline

Sales Advisor

EFASHION(Multiple Premium Brands)
05.2022 - Current

Senior Sales Manager

ARMANI EXCHANGE
09.2020 - 04.2022

Assistant Manager

BERSHKA(INDITEX)
04.2018 - 08.2020

Senior Sales Advisor

MASSIMO DUTTI(INDITEX)
05.2016 - 03.2018

sales associate

ZARA
06.2015 - 04.2016

Bachelor of economics and management

High School Tunisia 2
AHMED BOUREZGUI