Ahmed Eid

• Strategic HR Leadership: Partnered with executive leadership to develop and execute HR strategies aligned with corporate objectives, driving workforce planning, organizational development, and talent management to support long-term growth.
• Performance & Talent Management: Built a performance management system from scratch, integrating goal setting, appraisals, talent reviews, and succession planning; implemented workforce development and leadership programs to strengthen organizational capability.
• Recruitment, Onboarding & Retention: Directed full-cycle recruitment and talent acquisition strategies, optimized onboarding processes, and implemented retention programs to ensure a high-performing, engaged workforce.
• Compensation, Benefits & Reward Systems: Designed and administered competitive compensation and benefits structures, conducted market benchmarking, and developed reward and recognition programs to drive employee motivation and retention.
• HR Policy, Compliance & Governance: Developed HR policies and SOPs for support functions and operations, ensuring compliance with local labor laws, industry best practices, and corporate governance standards.
• Employee Relations & Engagement: Fostered a positive organizational culture by addressing employee concerns, mediating conflicts, and executing engagement and career development initiatives to enhance satisfaction and performance.
• Employee Services & Workforce Support: Oversaw residency/work permit management, health card administration, accommodation, and transportation to ensure seamless workforce support and operational efficiency.
• HR Analytics & Reporting: Leveraged HR metrics and reporting to assess the effectiveness of HR initiatives, guide strategic decision-making, and continuously improve HR operations.
• Manpower Planning & Organizational Design: Developed robust manpower planning systems aligned with the company's expansion roadmap, enabling scalable workforce deployment and supporting organizational growth.

• Strategic HR Leadership: Directed the development and execution of HR strategies aligned with the investment group's corporate vision, driving workforce planning, organizational design, and capability development to support long-term business growth in culinary and logistics operations.
• Talent Acquisition & Workforce Planning: Led end-to-end talent acquisition and succession planning, optimizing recruitment processes to attract, develop, and retain high-caliber talent tailored to operational and strategic business needs.
• Employee Engagement & Organizational Culture: Championed employee relations, engagement, and retention programs, fostering a high-performance culture and enhancing workforce productivity across multiple operational units.
• Compensation, Benefits & Payroll Oversight : Designed and administered competitive compensation and benefits programs while ensuring accurate payroll operations and full compliance with local labor laws and regulatory standards.
• HR Systems & Process Optimization: Implemented and refined HR processes and systems to maximize operational efficiency, improve data-driven decision-making, and standardize HR practices across culinary and logistics functions.
• Governance & Compliance: Provided strategic HR advisory and risk management support to senior leadership, ensuring adherence to corporate policies, labor regulations, and governance frameworks.
• HR Analytics & Continuous Improvement: Leveraged HR metrics and analytics to evaluate organizational effectiveness, identify workforce trends, and implement initiatives that drive business performance and operational excellence.
• Employee Services & Workforce Support: Managed employee mobility and support services, providing efficient accommodation and transportation solutions that strengthened workforce productivity and engagement.

Market Establishment & HR Infrastructure: Spearheaded the establishment of new markets, designing and implementing complete HR infrastructures and operational frameworks for KSA, Qatar, and Oman from inception, enabling scalable and sustainable business growth.

HR Operations & Payroll Management: Directed comprehensive HR operations across five markets, overseeing payroll for 1,500+ employees and managing end-to-end talent acquisition, performance management, and employee relations to ensure operational excellence.

HR Systems & Process Optimization: Engineered and streamlined HR systems, policies, and procedures; led the successful regional deployment of SAP SuccessFactors across Oman, Qatar, and KSA, and optimized Talent Hub integration to enhance efficiency and data accuracy.

Employee Engagement & Retention: Championed employee engagement and recognition strategies, developing incentive and reward programs that elevated organizational culture; partnered with Gallup to achieve top-tier engagement results within the F&B sector.

Recruitment & Talent Development: Directed strategic recruitment and onboarding initiatives across multiple regions, establishing robust talent pipelines and structured development programs aligned with future business growth.

HR Advisory & Compliance: Served as a strategic HR business partner to senior management, providing expert guidance on organizational structure, people strategy, and policy alignment, while ensuring compliance with GCC labor laws and corporate governance standards.

• Managed full-cycle accounting operations, financial reporting, and reconciliations for customers and vendors.
• Ensured compliance with financial regulations, internal controls, and accounting standards.
• Prepared P&L statements, settlements, and management reports with accuracy and timeliness.
• Supported audits and implemented process improvements to enhance operational efficiency and financial transparency.

• Processed payroll for 8,000+ employees, ensuring accuracy, compliance, and timely disbursement.
• Managed payroll services for sponsors in alignment with company policies and agreements.
• Performed payroll reconciliations, settlements, and online transfers through major Kuwaiti banks.
• Maintained payroll data and transactions using ERP systems such as IFS and GP.

• Audited financials, prepared monthly reports, and reconciled accounts.
• Verified invoices and requisitions to ensure proper documentation and compliance.
• Managed cash collections, expense payments, and foreign currency transactions (30+ currencies).
• Operated banking systems, including SAYMEX, to support daily operations.