Summary
Overview
Work History
Education
Skills
Certification
Core Qualifications for Bloomingdale’s Client Advisor
Timeline
Generic
Ahmed Mohamed Alsayed Hassan

Ahmed Mohamed Alsayed Hassan

Senior Client Advisor
Salmiya

Summary

Client Advisor with over 6 years of experience in luxury retail, fashion, fragrance, and hospitality. Skilled in personalized clienteling, CRM management, and strategic sales techniques that drive revenue and loyalty. Recognized for delivering exceptional in-store experiences, building trust with a diverse and multicultural clientele, and consistently exceeding sales targets. Fluent in Arabic and English, enabling seamless communication with international clients. Certified in INSIDE LVMH and GIA Jewelry Essentials, with strong knowledge of the global and local luxury markets.

Overview

10
10
years of professional experience
4
4
Certifications
2
2
Languages

Work History

Senior Client Advisor

Gissah
01.2023 - Current
  • Delivered personalized luxury consultations tailored to client needs.
  • Expanded CRM database and strengthened repeat business.
  • Exceeded sales targets through strategic upselling and cross-selling.
  • Ensured excellence in every client interaction.
  • Mentored junior advisors, fostering professional growth and contributing to team success.
  • Cultivated long-lasting relationships with clients through consistent communication and personalized service.
  • Spearheaded initiatives aimed at enhancing the overall client experience, resulting in increased referral business from satisfied customers.

Luxury Fragrance Consultant

Miller Perfumes
01.2022 - 01.2023
  • Assisted clients with fragrance selections, enhancing their journey.
  • Maintained stock and POS operations to luxury retail standards.
  • Increased loyalty with attentive follow-ups.

Head Waiter & POS Supervisor

Mayar Restaurant
01.2021 - 01.2022
  • Trained staff in upselling and client-centric techniques.
  • Delivered memorable hospitality experiences.

Customer Care Specialist

Vodafone
01.2018 - 01.2019
  • Managed high-volume client interactions with accuracy.
  • Solved complaints and maintained retention.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Verified accuracy of customer account information and updated when necessary.
  • Collaborated with cross-functional teams to ensure seamless service delivery for customers.
  • Directed customers to appropriate departments for additional support.
  • Provided customers with detailed information on company products, services and materials.
  • Assessed and offered solutions to improve procedures and customer experiences.

Sales & Merchandising

Nivea
01.2017 - 01.2018
  • Applied visual merchandising to boost sales.
  • Promoted products through campaigns and engagement.

Hospitality Intern

Four Seasons
01.2016 - 01.2016
  • Supported VIP guest relations for 5-star service.
  • Developed skills in multicultural client interactions.

Education

Bachelor of Arts - Hospitality & Tourism Management

Orman Institute
Egypt
02.2016

Skills

  • Clienteling & CRM Systems

  • Upselling & Cross-Selling

  • Luxury Product Knowledge (Fashion, Fragrance, Jewelry)

  • Cultural Sensitivity & Multilingual Service

Certification

INSIDE LVMH Certificate – LVMH (2025)

Core Qualifications for Bloomingdale’s Client Advisor

  • Luxury Retail Expertise: Fashion, perfumes, accessories, and hospitality experience.
  • Clienteling & CRM: Building strong client relationships through personalized service.
  • Sales Performance: Exceeded KPIs with upselling and cross-selling strategies.
  • Brand Representation: Acted as a true brand ambassador in luxury environments.
  • Cultural Adaptability: Deep understanding of Middle Eastern & international clientele.
  • Problem Solving: Complaint resolution while maintaining client loyalty.
  • Visual Merchandising: Enhancing product presentation and in-store engagement.

Timeline

Senior Client Advisor

Gissah
01.2023 - Current

Luxury Fragrance Consultant

Miller Perfumes
01.2022 - 01.2023

Head Waiter & POS Supervisor

Mayar Restaurant
01.2021 - 01.2022

Customer Care Specialist

Vodafone
01.2018 - 01.2019

Sales & Merchandising

Nivea
01.2017 - 01.2018

Hospitality Intern

Four Seasons
01.2016 - 01.2016

Bachelor of Arts - Hospitality & Tourism Management

Orman Institute
Ahmed Mohamed Alsayed HassanSenior Client Advisor