Dynamic professional with a proven track record in client relationship management, staff mentoring, and customer service excellence. Adept at leveraging critical thinking and complex problem-solving skills to drive effective decision-making and foster strong team collaboration. Committed to continuous improvement and fostering a motivated work environment that prioritizes exceptional service delivery.
- Content Creation & Curation: Develop and curate engaging content, including images, videos, and posts, that aligns with the brand's voice and attracts customer engagement.
- Collaborations: Work with influencers, food bloggers, and local partners to create joint marketing initiatives and increase the restaurant’s reach.
- Trend Monitoring: Stay updated on social media trends, competitors, and best practices in the restaurant and hospitality industry to continuously improve the social media strategy.
- Performance Analytics: Track and analyze social media performance metrics using tools like Google Analytics, Facebook Insights, and Instagram Insights, making data-driven decisions to optimize content and campaigns.
Key responsibilities :
* Getting together with fresh people who want to volunteer domestically or abroad.
* Establishing relationships with people worldwide.
* Meeting new people all throughout the nation and cooperating to resolve the issue.
* It improved my time management and sense of responsibility.