Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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Ahmed Razzak

Ahmed Razzak

Debrecen,Hajdu-bihar

Summary

Dynamic professional with a proven track record in client relationship management, staff mentoring, and customer service excellence. Adept at leveraging critical thinking and complex problem-solving skills to drive effective decision-making and foster strong team collaboration. Committed to continuous improvement and fostering a motivated work environment that prioritizes exceptional service delivery.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Store Manager - Part Time

Abdelscookies
Debrecen, Hungary
07.2024 - Current
  • Evaluated products to select mix meeting current customer demand.
  • Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
  • Handling the social media platforms for the business/shop in Facebook, Instagram and Tiktok.
  • Editing videos and pictures
  • Creating eye-catching event posters and other graphics.
  • Managing client support both in person and on social media.
  • Managing the shop's sales as they come in.

Social Media Marketing Manager - Part Time

Meet&Eat Restaurant
Debrecen, Hungary
01.2024 - 09.2024

- Content Creation & Curation: Develop and curate engaging content, including images, videos, and posts, that aligns with the brand's voice and attracts customer engagement.

- Collaborations: Work with influencers, food bloggers, and local partners to create joint marketing initiatives and increase the restaurant’s reach.

- Trend Monitoring: Stay updated on social media trends, competitors, and best practices in the restaurant and hospitality industry to continuously improve the social media strategy.

- Performance Analytics: Track and analyze social media performance metrics using tools like Google Analytics, Facebook Insights, and Instagram Insights, making data-driven decisions to optimize content and campaigns.

Member Of Local Committee Of Debrecen

AIESEC
Debrecen, Hungary
12.2022 - 07.2023
  • Worked with MPs to transform policies into legislation.
  • Represented constituency at national level whilst advocating their interests.
  • Prepared, advised on and presented legislation propositions to improve outcomes for represented communities.
  • Worked closely with party members for policy agreement.


Key responsibilities :

* Getting together with fresh people who want to volunteer domestically or abroad.

* Establishing relationships with people worldwide.

* Meeting new people all throughout the nation and cooperating to resolve the issue.

* It improved my time management and sense of responsibility.

Social Media Manager

VisitMe
08.2023 - 03.2024
  • Promote restaurants, events, and other things on all social media sites, including Facebook, Instagram, and TikTok
  • Set up meetings when new partners joining VisitMe
  • Handling events sales tickets, filming and editing videos

Restaurant waiter

Dalili Restaurant
Hammamet, Tunisia
10.2020 - 07.2021
  • Advised on food and drink choices based on customer preferences.
  • Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
  • Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
  • Informed customers regarding ingredients used to address allergy and dietary issues.

Education

BSc - Business Administration and Management

University Of Debrecen
01.2022 - 01.2025

High School Diploma -

American International School Of Dubai
Dubai
09.2020 - 06.2022

Skills

  • Presentation Skills
  • Critical Thinking
  • Strong decision maker
  • Complex problem solver
  • Teamwork Skills
  • Relationship-building
  • Client Relationship Management
  • Staff mentoring
  • Self-motivation
  • Customer service skills
  • Scheduling employees

Certification

  • High School Diploma
  • IELTS Certificate (6.5)
  • SAT Certificate

Languages

Arabic
Native
English
Fluent
French
Elementary

Personal Information

  • Date of birth: 10/18/04
  • Nationality: Tunisia
  • Marital status: Single

Timeline

Store Manager - Part Time

Abdelscookies
07.2024 - Current

Social Media Marketing Manager - Part Time

Meet&Eat Restaurant
01.2024 - 09.2024

Social Media Manager

VisitMe
08.2023 - 03.2024

Member Of Local Committee Of Debrecen

AIESEC
12.2022 - 07.2023

BSc - Business Administration and Management

University Of Debrecen
01.2022 - 01.2025

Restaurant waiter

Dalili Restaurant
10.2020 - 07.2021

High School Diploma -

American International School Of Dubai
09.2020 - 06.2022
Ahmed Razzak