Ahmed Saleh
Digital Transformation Advisor
Kuwait City
Overview
26
26
years of professional experience
24
24
Certifications
2
2
Languages
Work History
Digital Transformation Advisor
Freelance
Kuwait City
07.2023 - Current
- Develop and implement comprehensive digital strategy aligned with organizational goals.
- Evaluate and integrate emerging technologies for improved business processes.
- Implement strategies to ensure smooth adoption of digital initiatives.
- Promote data analytics for informed decision-making.
- Foster cross-functional collaboration for digital alignment.
- Develop training programs to enhance digital literacy.
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
- Produced detailed reports outlining key issues and proposed solutions.
- Assessed KPIs to achieve in-depth understanding of campaign performance
- Recommended performance improvements based on KPI analysis
ERP & Business Applications Manager
Arab Technologies Company
Kuwait City
04.2019 - Current
- Develop and execute strategic plan for management of ERP systems, ensuring alignment with organizational goals.
- Oversee implementation of ERP projects, including SAP B1, MS Dynamics, and JD Edwards, ensuring seamless integration and optimal functionality.
- Lead and mentor ERP and business applications team, fostering collaboration, innovation, and professional development.
- Manage installation and configuration of various business applications, ensuring comprehensive training for end-users.
- Ensure smooth integration between ERP systems and other business applications, optimizing overall operational efficiency.
- Collaborate with teams to customize ERP systems based on specific organizational needs, and continuously optimize for performance.
- Work closely with vendors for ERP systems, negotiating contracts, and ensuring timely support and updates.
- Provide ongoing user support, troubleshoot issues, and implement solutions to enhance user experience.
- Oversee security measures within ERP systems and ensure compliance with industry standards and regulations.
- Collaborate with various departments to understand their ERP needs and tailor solutions accordingly.
- Implement robust reporting and analytics tools within ERP systems and Power BI for data-driven decision-making.
- Identify opportunities for process improvement and technology optimization, implementing solutions to enhance efficiency.
Instructor
Freelance
Cairo
03.2013 - Current
- Business Analysis Professional ( IIBA-CBAP) -(PMI- PBA)
- Gen AI
- Power BI
- Excel 2016 Levels 1,2,3
- SharePoint 2010,2013,2016,365
- N+
IT Operations Manager
Arab Technologies Company
Kuwait City
07.2018 - 04.2019
- Manage day-to-day IT operations, ensuring systems, networks, and infrastructure are operational.
- Lead and mentor team of IT professionals, fostering collaborative and efficient work environment.
- Oversee maintenance and optimization of hardware, software, and network infrastructure.
- Develop and implement incident response procedures to minimize downtime and ensure quick issue resolution.
- Implement and enforce security measures to protect IT systems and ensure compliance with industry standards.
- Coordinate with vendors for procurement, support, and maintenance of IT infrastructure and services.
- Adaptable and proficient in learning new concepts quickly and efficiently.
IT Project Manager
BuKhamseen Group Holding Co.
Kuwait City
03.2016 - 06.2018
- Developed project management roadmap to define project objectives, timelines and milestones.
- Develop comprehensive project plans outlining scope, timelines, and resource requirements.
- Lead cross-functional teams, providing direction, guidance, and support throughout project lifecycle.
- Effectively communicate project status, risks, and milestones to stakeholders and team members.
- Identify and mitigate project risks, ensuring successful project delivery.
- Manage project budgets, tracking expenditures and ensuring cost-effectiveness.
- Implement quality assurance processes to deliver high-quality IT solutions.
- Maintain project documentation, including requirements, plans, and progress reports.
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
Information and Communication Service Manager
Tolip Family Park Hotel
Cairo
04.2015 - 03.2016
- Collaborate with architects and developers to integrate cutting-edge ICT infrastructure during hotel's construction phase.
- Design and implement robust technology framework, including networks, servers, and communication systems.
- Coordinate with vendors for technology procurement, ensuring all systems are in place for hotel's opening.
- Conduct thorough testing of all ICT systems to guarantee seamless guest experience.
- Oversee day-to-day operations of hotel's ICT infrastructure, addressing any issues promptly to minimize downtime.
- Manage and optimize hotel management systems, ensuring efficient communication and data handling.
- Continue collaboration with technology vendors for ongoing support, upgrades, and maintenance.
- Provide training to hotel staff on use of ICT systems and offer ongoing technical support.
- Manage ICT budget, tracking expenditures and ensuring cost-effective solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Area Director of Information Technology
Paradise Inn Group
Alexandria
04.2014 - 04.2015
- Develop and implement cohesive IT strategy for hotel group.
- Oversee IT integration and optimization across all locations.
- Lead and mentor IT teams, ensuring high performance.
- Manage IT projects, vendors, and cybersecurity measures.
- Communicate key updates to senior management and stakeholders.
- Budget oversight for IT operations across group.
- Created and managed execution of store business plans to drive KPI results and maximize business opportunities.
- Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
IT Project Manager-Multi-System Integration
Electro Dream
Cairo
06.2013 - 03.2014
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Led successful deployment of CCTV systems, ensuring comprehensive security coverage.
- Managed implementation of robust network infrastructure for enhanced connectivity.
- Coordinated installation and configuration of PABX systems, optimizing communication solutions.
- Oversaw projects involving advanced sound system integration, delivering high-quality audio experiences.
- Maintained transparent client communication, provided regular updates, and conducted effective training sessions.
Business Technology Manager
Comsys Software S.A.E.
Cairo
07.2012 - 06.2013
- Managed implementation of new technological improvements resulting in increased efficiency.
- Developed suggestions for technical process improvements to optimize resources.
- Strategic tech planning for business alignment.
- End-to-end project management for software solutions.
- Client liaison for satisfaction and requirements understanding.
- Leadership of cross-functional teams.
- Business analysis for tech-driven improvements.
- Budget oversight and cost optimization.
- Quality assurance for exceeding client expectations.
- Vendor collaboration for procurement and ongoing support.
- Stay updated on tech trends for integration recommendations.
- Risk identification and mitigation for project success.
Management Information System Manager
Credence - (Sindbad Group)
Hurghada
11.1997 - 06.2012
- Direct specification, installation, and administration of IT infrastructure to seamlessly support corporate activities.
- Drive planning and execution of diverse IT projects to enhance organizational capabilities.
- Develop and manage departmental budget, ensuring optimal utilization of capital and operating expenditures.
- Lead regular departmental meetings, fostering teamwork, assessing goals, and nurturing both local and remote employees.
- Identify and approve technologies aligning with current and future business needs. Collaborate with relevant departments to ensure technology supports organizational goals.
- Champion change and oversee successful implementation of new ERP system, ensuring seamless transition.
- Bring expertise in deployment/hosting architecture, covering firewalls, VPNs, monitoring, metrics reporting, routine backups, and high-availability setups.
- Overseeing technology infrastructure for three resorts, submarine, and growing number of restaurants.
- Spearheaded technology upgrades and system integrations for improved efficiency.
- Spearhead implementation of comprehensive Call Center System across all hotels and restaurants.
- Strategically integrate Call Center System with ERP using AVAYA IP technology to ensure seamless communication and data flow.
- Successfully implemented comprehensive Light Current Infrastructure for Sindbad Club, overseeing installation of state-of-art CCTV Security Surveillance system. This project also involved integration of new sound and TV infrastructure. Additionally, ensured continued maintenance and reliability of Fire Alarm system.
Education
Bachelor's of Commerce - Accounting And Finance
Alexandria University
Alexandria, Egypt 10.1991 - 01.1996
Certification
Generative AI Overview for Project Managers
Work Availability
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Skills
CBAP
PMI-PBA
PMI-ACP
Power BI
Timeline
Generative AI Overview for Project Managers
10-2023
Certified Business Analysis Professional™ - IIBA
08-2023
PMI Citizen Developer Practitioner
08-2023
Digital Transformation Advisor
Freelance
07.2023 - Current
Agile Hybrid Project Pro
12-2021
PMI Professional in Business Analysis (PMI-PBA)
09-2021
PMI Agile Certified Practitioner (PMI-ACP)®
07-2021
Citizen Developer Foundation Course
03-2021
Microsoft SQL Server Reporting Services (SSRS)
03-2021
PMI Risk Management Professional (PMI-RMP)
01-2021
Microsoft Project ALL : BEGINNER to EXPERT
07-2020
SharePoint 2016 Site Owner, User, & 365
07-2020
Business Continuity
06-2020
Assessing Your Organization's Risks
06-2020
Managing in a Crisis
06-2020
DAT207x: Analyzing and Visualizing Data with Power BI
06-2020
Responding Effectively to Risks
06-2020
Six Sigma Yellow Belt
06-2020
Project Management Professional (PMP)®
05-2020
ERP & Business Applications Manager
Arab Technologies Company
04.2019 - Current
IT Operations Manager
Arab Technologies Company
07.2018 - 04.2019
DAT201x: Querying with Transact-SQL
08-2017
CCNA
07-2016
IT Project Manager
BuKhamseen Group Holding Co.
03.2016 - 06.2018
Information and Communication Service Manager
Tolip Family Park Hotel
04.2015 - 03.2016
Area Director of Information Technology
Paradise Inn Group
04.2014 - 04.2015
Digital Analytics Fundamentals
10-2013
IT Project Manager-Multi-System Integration
Electro Dream
06.2013 - 03.2014
Instructor
Freelance
03.2013 - Current
Cyberoam Certified Network & Security Professional-CCNSP
09-2012
Business Technology Manager
Comsys Software S.A.E.
07.2012 - 06.2013
ITIL® V3 Foundation Examination
12-2010
Microsoft Technology Specialist
12-2009
Management Information System Manager
Credence - (Sindbad Group)
11.1997 - 06.2012
Bachelor's of Commerce - Accounting And Finance
Alexandria University
10.1991 - 01.1996