Overview
Work History
Education
Certification
Work Availability
Skills
Timeline
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Ahmed Saleh

Ahmed Saleh

Digital Transformation Advisor
Kuwait City

Overview

26
26
years of professional experience
24
24
Certifications
2
2
Languages

Work History

Digital Transformation Advisor

Freelance
Kuwait City
07.2023 - Current
  • Develop and implement comprehensive digital strategy aligned with organizational goals.
  • Evaluate and integrate emerging technologies for improved business processes.
  • Implement strategies to ensure smooth adoption of digital initiatives.
  • Promote data analytics for informed decision-making.
  • Foster cross-functional collaboration for digital alignment.
  • Develop training programs to enhance digital literacy.
  • Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
  • Produced detailed reports outlining key issues and proposed solutions.
  • Assessed KPIs to achieve in-depth understanding of campaign performance
  • Recommended performance improvements based on KPI analysis

ERP & Business Applications Manager

Arab Technologies Company
Kuwait City
04.2019 - Current
  • Develop and execute strategic plan for management of ERP systems, ensuring alignment with organizational goals.
  • Oversee implementation of ERP projects, including SAP B1, MS Dynamics, and JD Edwards, ensuring seamless integration and optimal functionality.
  • Lead and mentor ERP and business applications team, fostering collaboration, innovation, and professional development.
  • Manage installation and configuration of various business applications, ensuring comprehensive training for end-users.
  • Ensure smooth integration between ERP systems and other business applications, optimizing overall operational efficiency.
  • Collaborate with teams to customize ERP systems based on specific organizational needs, and continuously optimize for performance.
  • Work closely with vendors for ERP systems, negotiating contracts, and ensuring timely support and updates.
  • Provide ongoing user support, troubleshoot issues, and implement solutions to enhance user experience.
  • Oversee security measures within ERP systems and ensure compliance with industry standards and regulations.
  • Collaborate with various departments to understand their ERP needs and tailor solutions accordingly.
  • Implement robust reporting and analytics tools within ERP systems and Power BI for data-driven decision-making.
  • Identify opportunities for process improvement and technology optimization, implementing solutions to enhance efficiency.

Instructor

Freelance
Cairo
03.2013 - Current
  • Business Analysis Professional ( IIBA-CBAP) -(PMI- PBA)
  • Gen AI
  • Power BI
  • Excel 2016 Levels 1,2,3
  • SharePoint 2010,2013,2016,365
  • N+

IT Operations Manager

Arab Technologies Company
Kuwait City
07.2018 - 04.2019
  • Manage day-to-day IT operations, ensuring systems, networks, and infrastructure are operational.
  • Lead and mentor team of IT professionals, fostering collaborative and efficient work environment.
  • Oversee maintenance and optimization of hardware, software, and network infrastructure.
  • Develop and implement incident response procedures to minimize downtime and ensure quick issue resolution.
  • Implement and enforce security measures to protect IT systems and ensure compliance with industry standards.
  • Coordinate with vendors for procurement, support, and maintenance of IT infrastructure and services.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

IT Project Manager

BuKhamseen Group Holding Co.
Kuwait City
03.2016 - 06.2018
  • Developed project management roadmap to define project objectives, timelines and milestones.
  • Develop comprehensive project plans outlining scope, timelines, and resource requirements.
  • Lead cross-functional teams, providing direction, guidance, and support throughout project lifecycle.
  • Effectively communicate project status, risks, and milestones to stakeholders and team members.
  • Identify and mitigate project risks, ensuring successful project delivery.
  • Manage project budgets, tracking expenditures and ensuring cost-effectiveness.
  • Implement quality assurance processes to deliver high-quality IT solutions.
  • Maintain project documentation, including requirements, plans, and progress reports.
  • Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.

Information and Communication Service Manager

Tolip Family Park Hotel
Cairo
04.2015 - 03.2016
  • Collaborate with architects and developers to integrate cutting-edge ICT infrastructure during hotel's construction phase.
  • Design and implement robust technology framework, including networks, servers, and communication systems.
  • Coordinate with vendors for technology procurement, ensuring all systems are in place for hotel's opening.
  • Conduct thorough testing of all ICT systems to guarantee seamless guest experience.
  • Oversee day-to-day operations of hotel's ICT infrastructure, addressing any issues promptly to minimize downtime.
  • Manage and optimize hotel management systems, ensuring efficient communication and data handling.
  • Continue collaboration with technology vendors for ongoing support, upgrades, and maintenance.
  • Provide training to hotel staff on use of ICT systems and offer ongoing technical support.
  • Manage ICT budget, tracking expenditures and ensuring cost-effective solutions.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.

Area Director of Information Technology

Paradise Inn Group
Alexandria
04.2014 - 04.2015
  • Develop and implement cohesive IT strategy for hotel group.
  • Oversee IT integration and optimization across all locations.
  • Lead and mentor IT teams, ensuring high performance.
  • Manage IT projects, vendors, and cybersecurity measures.
  • Communicate key updates to senior management and stakeholders.
  • Budget oversight for IT operations across group.
  • Created and managed execution of store business plans to drive KPI results and maximize business opportunities.
  • Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.

IT Project Manager-Multi-System Integration

Electro Dream
Cairo
06.2013 - 03.2014
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Led successful deployment of CCTV systems, ensuring comprehensive security coverage.
  • Managed implementation of robust network infrastructure for enhanced connectivity.
  • Coordinated installation and configuration of PABX systems, optimizing communication solutions.
  • Oversaw projects involving advanced sound system integration, delivering high-quality audio experiences.
  • Maintained transparent client communication, provided regular updates, and conducted effective training sessions.

Business Technology Manager

Comsys Software S.A.E.
Cairo
07.2012 - 06.2013
  • Managed implementation of new technological improvements resulting in increased efficiency.
  • Developed suggestions for technical process improvements to optimize resources.
  • Strategic tech planning for business alignment.
  • End-to-end project management for software solutions.
  • Client liaison for satisfaction and requirements understanding.
  • Leadership of cross-functional teams.
  • Business analysis for tech-driven improvements.
  • Budget oversight and cost optimization.
  • Quality assurance for exceeding client expectations.
  • Vendor collaboration for procurement and ongoing support.
  • Stay updated on tech trends for integration recommendations.
  • Risk identification and mitigation for project success.

Management Information System Manager

Credence - (Sindbad Group)
Hurghada
11.1997 - 06.2012
  • Direct specification, installation, and administration of IT infrastructure to seamlessly support corporate activities.
  • Drive planning and execution of diverse IT projects to enhance organizational capabilities.
  • Develop and manage departmental budget, ensuring optimal utilization of capital and operating expenditures.
  • Lead regular departmental meetings, fostering teamwork, assessing goals, and nurturing both local and remote employees.
  • Identify and approve technologies aligning with current and future business needs. Collaborate with relevant departments to ensure technology supports organizational goals.
  • Champion change and oversee successful implementation of new ERP system, ensuring seamless transition.
  • Bring expertise in deployment/hosting architecture, covering firewalls, VPNs, monitoring, metrics reporting, routine backups, and high-availability setups.
  • Overseeing technology infrastructure for three resorts, submarine, and growing number of restaurants.
  • Spearheaded technology upgrades and system integrations for improved efficiency.
  • Spearhead implementation of comprehensive Call Center System across all hotels and restaurants.
  • Strategically integrate Call Center System with ERP using AVAYA IP technology to ensure seamless communication and data flow.
  • Successfully implemented comprehensive Light Current Infrastructure for Sindbad Club, overseeing installation of state-of-art CCTV Security Surveillance system. This project also involved integration of new sound and TV infrastructure. Additionally, ensured continued maintenance and reliability of Fire Alarm system.

Education

Bachelor's of Commerce - Accounting And Finance

Alexandria University
Alexandria, Egypt
10.1991 - 1996.01

Certification

Generative AI Overview for Project Managers

Work Availability

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Skills

CBAP

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Timeline

Generative AI Overview for Project Managers

10-2023

Certified Business Analysis Professional™ - IIBA

08-2023

PMI Citizen Developer Practitioner

08-2023

Digital Transformation Advisor

Freelance
07.2023 - Current

Agile Hybrid Project Pro

12-2021

PMI Professional in Business Analysis (PMI-PBA)

09-2021

PMI Agile Certified Practitioner (PMI-ACP)®

07-2021

Citizen Developer Foundation Course

03-2021

Microsoft SQL Server Reporting Services (SSRS)

03-2021

PMI Risk Management Professional (PMI-RMP)

01-2021

Microsoft Project ALL : BEGINNER to EXPERT

07-2020

SharePoint 2016 Site Owner, User, & 365

07-2020

Business Continuity

06-2020

Assessing Your Organization's Risks

06-2020

Managing in a Crisis

06-2020

DAT207x: Analyzing and Visualizing Data with Power BI

06-2020

Responding Effectively to Risks

06-2020

Six Sigma Yellow Belt

06-2020

Project Management Professional (PMP)®

05-2020

ERP & Business Applications Manager

Arab Technologies Company
04.2019 - Current

IT Operations Manager

Arab Technologies Company
07.2018 - 04.2019

DAT201x: Querying with Transact-SQL

08-2017

CCNA

07-2016

IT Project Manager

BuKhamseen Group Holding Co.
03.2016 - 06.2018

Information and Communication Service Manager

Tolip Family Park Hotel
04.2015 - 03.2016

Area Director of Information Technology

Paradise Inn Group
04.2014 - 04.2015

Digital Analytics Fundamentals

10-2013

IT Project Manager-Multi-System Integration

Electro Dream
06.2013 - 03.2014

Instructor

Freelance
03.2013 - Current

Cyberoam Certified Network & Security Professional-CCNSP

09-2012

Business Technology Manager

Comsys Software S.A.E.
07.2012 - 06.2013

ITIL® V3 Foundation Examination

12-2010

Microsoft Technology Specialist

12-2009

Management Information System Manager

Credence - (Sindbad Group)
11.1997 - 06.2012

Bachelor's of Commerce - Accounting And Finance

Alexandria University
10.1991 - 1996.01
Ahmed SalehDigital Transformation Advisor