Freelance Hairdresser
Academy of L’Oréal, Academy of Matrix, Academy of Keane , Academy Davines, Academy of Goldwell….
Russia Moskov
02.2013 - 12.2015
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Answered phone calls and emails to schedule client appointments.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Increased revenue through effective customer service and inventory management.
- Maintained regular client list and successfully handled walk-in customers.
- Offered professional cuts, color services and extensions to salon customers.
- Utilized latest techniques in balayage, , highlights and color correction.
- Used social media platforms to promote salon and services.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Styled hair, makeup and nails for customers for special events and occasions.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Developed loyal following of clients by providing high-quality services.
- Developed creative techniques to provide clients with latest hairstyles.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.