AILEEN KEIKO L. FALCASANTOS
Salmiya
Summary
Aspiring to secure a role that leverages strong interpersonal skills and abilities to foster collaboration.
Possesses a flexible and optimistic approach to employment, demonstrating readiness for training to align with future work environments.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Floor Coach
DIVA GYM
Salmiya
2023.09 - 2026.04
- Conduct fitness assessments and consultations for new and existing members
- Design personalized workout and training programs based on individual goals, fitness levels, and health conditions
- Demonstrate proper exercise techniques and ensure members follow safety guidelines
- Lead individual and group training sessions (e.g., strength training, cardio, functional training)
Receptionist
Precise Fitness and Fashion
Souk Salmiya
2022.12 - 2023.01
- Greeting customers, answering calls, taking clients appointment and handle payment transactions.
Sales Associate
Yamama Asian Art
Kuwait City
2020.09 - 2022.07
- Greeting customers, cashiering, conduct stock inventory and explaining the products.
Receptionist
Ground zero Nail Spa
Kuwait
2019.12 - 2020.09
- Greeting customers, answering calls, taking clients appointment and handle payment transactions.
Store Supervisor
La Baguette
Kuwait
2016.08 - 2019.11
- Welcoming customers, helping them with their needs and answering any questions that the customer may have.
- Explain the product as well as the special and the promotions.
- Summarize sales and discount.
- Make order of supplies to be used in store operations
ESL Teacher
BECI ACADEMY
2015.03 - 2015.09
- Developed reading, writing, and listening skills.
- Preparing lesson plans and conducting activities that target confidence, perception, vocabulary, building pronunciation practice and grammar.
Salesclerk
Corporate Clothing Arrow
2013.03 - 2014.05
- Greet customers when they arrive at the store and ask if they need assistance.
- Suggest upselling items.
- Train new sales staff as needed by the management.
- Build rapport with customers and provide them genuine guidance and support
Education
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Twinkle Star School
Pico La Trinidad, Benguetundefined
Star Educational Christian Foundation
Pico La Trinidad, BenguetBachelor of Science - Tourism
University of Baguio
Baguio City 2008.01 - 2012.04
Skills
- Customer service excellence
- Goal-oriented approach
- competency assessment
- Service-oriented architecture
- Enthusiasm
- Adaptable commitment
- Ability to perform under pressure
Certification
- CDP Certification Service
- Dreamztree Training Academy and Consultancy Pvt Ltd
- ISSA CPA and AED Certification
- ISSA Certified Personal Trainer
CHARACTER REFERENCES
Upon request.
PERSONAL INFORMATION
- Permanent Address: 96-A North Sanitary Camp, Baguio City 2600
- Birthdate: March 20,1992
- Birthplace: Benguet
- Height: 5.3”
- Weight: 52
- Sex: Female
- Civil Status: Single
- Religion: Roman Catholic
- Nationality: Filipino
Timeline
Floor Coach
DIVA GYM
2023.09 - 2026.04
Receptionist
Precise Fitness and Fashion
2022.12 - 2023.01
Sales Associate
Yamama Asian Art
2020.09 - 2022.07
Receptionist
Ground zero Nail Spa
2019.12 - 2020.09
Store Supervisor
La Baguette
2016.08 - 2019.11
ESL Teacher
BECI ACADEMY
2015.03 - 2015.09
Salesclerk
Corporate Clothing Arrow
2013.03 - 2014.05
Bachelor of Science - Tourism
University of Baguio
2008.01 - 2012.04
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Twinkle Star School
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Star Educational Christian Foundation