Python
Akhil Vincent
Desktop And Network Technician
Abbasiya,Kuwait
Summary
Experienced Network Technician with 4-year record working with large-scale networks where data security is priority. CCNA versed in network security, protocols and software. Extensive background working with network monitoring and authentication packages. Attentive Desktop Support Technician with 3 years correcting and preventing system malfunctions to mitigate downtime. Versed in both on-site and remote support provisioning. Excels at rapidly and reliably identifying hardware or software weaknesses for remediation through quick and cost-effective means.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Hardware and Networking Support Engineer
Pentagon Communication
Kannur
07.2018 - 06.2021
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Supported users in setup and configuration of wireless bridge networks.
- Drafted post-mortem documentation analyzing instances of network system failures and detailing required repair and restoration efforts.
- Planned and implemented upgrades to system hardware and software.
- Remotely analyzed and diagnosed complex network faults for end-users, recommending and implementing corrective measures.
- Configured hardware, devices and software to set up work stations for employees.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
Network Technician
Link Vision
Ernakulam
05.2017 - 05.2018
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Identified and immediately resolved issues with network devices.
- Troubleshot hardware and software to determine and rectify network problems.
Education
No Degree - Higher Secondary School
Kuriakose Alias School
Kottayam 04.2001 -
Skills
Network configuration
Networking Hardware Installation
Helpdesk administration
User training
New System Deployment
Technical issues analysis
Desktop support
Software
MS Office
Timeline
Hardware and Networking Support Engineer
Pentagon Communication
07.2018 - 06.2021
Network Technician
Link Vision
05.2017 - 05.2018
No Degree - Higher Secondary School
Kuriakose Alias School
04.2001 -