Summary

Overview

Work History

Education

Skills

Languages

Coursework

Personal Information

Timeline

Akram Ghazal

Senior Manager

Salmeia,KUWAIT

Summary

Resourceful, level-headed senior manager with progressive proven records of formulations and execution of strategic, financial and sales plans to achieve Bank goals. Processing excellent client facing and employee skills. Adept at defining Bank direction and optimizing business opportunities. Talented at nature and growing business. Skilled at evaluating opportunities and risks. Able to deliver innovative new solutions to challenges. Collaborative leader, successful in building and motivating dynamic teams. Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth. Proactive, hardworking and highly successful sales and marketing leader offering expertise in partnership, channel and strategy development to drive substantial revenue increases for businesses. Tenacious producer with demonstrated record of success in exceeding revenue targets by leveraging market knowledge and natural communication skills to build long-lasting, profitable connections. Skilled in project management, collateral development, and organizational problem-solving. Results-driven professional brings outstanding analytical, multitasking, and time management abilities. Offers background overseeing daily operations of business segments or departments. Driven and cost-conscious individual dedicated to capitalizing on new revenue potential. Results-driven Sales and Marketing Manager known for high productivity and efficient task completion. Possess specialized skills in strategic planning, customer relationship management, and market analysis. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and innovative solutions in fast-paced environments. Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives. Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures. Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Experienced professional with extensive progressive record of accomplishment in the field. Collaborate effectively on marketing strategies with diverse approaches to maximize sales success. Relationship-driven and well-grounded with excellent interpersonal skills and highly creative nature. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

years of professional experience

Work History

Accountant

Gulf Automobile Association

01.2022 - Current

Company Overview: issuing tribe-tik & int’l driving licences
Issuing tribe-tik & int’l driving licences
Prepared monthly closing entries for multiple companies' books of records.
Performed audits of operational and financial areas to check compliance.
Maintained accurate accounts for cash, fixed assets and other transactions.
Monitored cash flows and prepared weekly cash projections.
Developed staff expense and reimbursement tracker to reduce user errors and increase reporting accuracy.
Provided guidance to other departments regarding accounting policies and procedures.
Monitored balance sheets and income statements to evaluate financial performance.
Reviewed financial information detailing assets, liabilities, and capital.
Managed accounts payable and receivable, improving cash flow management.
Supported efficient accounting operations with high-quality administrative support.
Performed general ledger reconciliations on a timely basis.
Created journal entries accurately and timely for month end close processes.
Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
Liaised with auditors to complete annual audits and maintain compliance with local, state and federal requirements.

Senior Sales Manager

National Bank Of Kuwait

01.2007 - 01.2022

Head Of Auto Loan
Developed and implemented successful sales strategies to achieve revenue goals.
Supported sales team members to drive growth and development.
Promoted products at trade shows across region, connecting with prospects, and improving market penetration.
Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Developed and presented creative ideas to internal stakeholders and customers to initiate new programs and successful sales initiatives.
Identified opportunities for growth within existing accounts as well as new markets.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Implemented innovative marketing campaigns to promote products or services.
Recruited, hired and supervised a team of highly successful sales professionals.
Established new accounts and serviced existing accounts maintaining professional relationships.
Responsible for meeting or exceeding monthly revenue targets set by senior management.
Researched competitors and stayed on top of current market conditions to survey landscape and anticipate roadblocks.
Delivered sales presentations focused on offerings and unique advantages over competitors.
Oversaw regional and local sales managers and staff.
Directed and coordinated products, services and sales activities.
Developed and implemented sales strategies to increase profits and expand market share.
Oversaw daily operations of the sales department including budgeting, forecasting and staffing needs.
Established relationships with key customers and industry partners to maximize profitability.
Pursued sales deals by qualifying clients, building individualized proposals, and preparing final contracts.
Ensured compliance with all relevant laws, regulations and ethical standards.
Achieved company growth and brand development through market expansion and sales.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Developed and significantly grew assigned territory using strong engagement and marketing skills.
Provided training for new sales staff members on company policies and procedures.
Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Monitored customer feedback to identify areas of improvement in products and services.
Resolved customer complaints regarding sales and service.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Designed promotional materials such as brochures, flyers, catalogs, to enhance brand visibility.
Facilitated improvement in sales outcomes by holding performance evaluations to assess team members' strengths and weaknesses and counsel on improvement strategies.
Analyzed competitor activity to develop competitive pricing models for potential clients.
Used change methodologies to increase sales and led projects for increased productivity.
Strategically managed revenue streams by establishing sales targets, deployment strategies, and go-to-market initiatives.
Coordinated Daily Field Reports (DFRs) and distributed to clients.
Collaborated with other departments such as marketing, finance, operations.
Hired and motivated high-performing sales team.
Coached, developed and motivated team to achieve revenue goals.
Assisted in developing pricing strategies that optimize profits while maintaining customer loyalty.
Executed strategic sales plans to expand customer base and revenue.
Gained market share in new sales performance through aggressive team training.
Developed comprehensive presentations outlining products and services features and benefits.
Managed all aspects of the sales process from lead generation to closing deals.
Negotiated contracts with vendors, suppliers and other business partners.
Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
Maintained up-to-date knowledge of industry trends, competition and regulations.
Performed sales consultations and educated clients on products and services.
Conducted market research and reported on competitors.
Enhanced sales volume through skilled support to both new and inactive customers.
Established ambitious goals for employees to promote achievement and surpass business targets.
Conducted weekly meetings with the sales team to review performance, goals and objectives.
Built sales forecasts and schedules to reflect desired productivity targets.
Achieved cost-savings by developing functional solutions to problems.
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Worked with cross-functional teams to achieve goals.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Exceeded customer satisfaction by finding creative solutions to problems.
Worked effectively in team environments to make the workplace more productive.
Maintained updated knowledge through continuing education and advanced training.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Facilitated communication between different teams within the organization through regular meetings.

Insurance Business Manager

Al-Qada Insurance Brokers Company

01.2007 - 01.2022

Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Cultivated a positive organizational culture and work environment to motivate employees.
Delegated work to staff, setting priorities and goals.
Recommended process improvements that would reduce costs while increasing productivity.
Implemented safety protocols throughout the workplace to protect employees from harm.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Prepared monthly financial statements for review by executive leadership team.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Created comprehensive onboarding processes and activities to acclimate new hires.
Designed and executed marketing and sales strategies to increase market share.
Created effective business plans to focus strategic decisions on long-term objectives.
Implemented process improvements to streamline operations and reduce costs.
Provided training sessions for employees on new software systems used in business operations.
Directed customer service policies to enhance customer satisfaction and loyalty.
Implemented successful business strategies to increase revenue and target new markets.
Translated customer needs into operational plan to fulfill projects with right resources.
Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
Utilized data analytics to inform decision-making and identify areas for improvement.
Ensured compliance with legal, regulatory, and ethical standards across the organization.
Defined accountabilities and established performance objectives and metrics to execute strategy.
Communicated client priorities, delivering presence and business objectives.
Researched competitive landscape in order to develop strategic plans that would provide a competitive advantage over competitors.
Conducted research on current industry trends to identify potential areas for improvement in business operations.
Collaborated with other departments within the organization to coordinate project efforts.
Negotiated contracts and agreements with suppliers, vendors, and partners to optimize costs.
Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
Worked closely with internal teams to deliver on high-profile, complex projects.
Established and maintained relationships with key stakeholders, clients, and partners.
Facilitated change management initiatives to adapt to market changes and organizational needs.
Designed strategies for improving the quality of services provided by the organization.
Oversaw daily operations across multiple departments, including sales, marketing, and HR.
Provided feedback to improve strategies, programs and initiatives.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Maximized business growth by driving high adoption and usage of marketing platform.
Analyzed customer feedback data to generate reports on customer satisfaction levels.
Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
Developed and implemented strategic business plans to achieve company objectives.
Negotiated pricing agreements with vendors and suppliers based on organizational needs.
Set and monitored performance metrics to evaluate and improve business operations.
Formed and sustained strategic relationships with clients.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Used variety of software packages to support sales functions.
Assessed employee performance evaluations and recommended changes or improvements as needed.
Organized meetings with stakeholders to discuss objectives, strategies, and timelines for completing tasks.
Developed and implemented policies and procedures to improve operational efficiency.
Developed strong supplier relationships by obtaining alignment and delivering on mutually established goals.
Prepared staff work schedules and assigned team members to specific duties.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Conducted market research and analysis to identify growth opportunities and competitive threats.
Determined customer needs and calculated payment options based on consultative sales process.
Mitigated business risks by working closely with staff members and assessing performance.
Drove high performance by developing team members.
Addressed customer questions and concerns regarding products and services.
Interacted with customers and vendors with utmost professionalism to solve various problems.
Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
Developed marketing plans for new products or services offered by the company.
Facilitated communication between different teams within the organization through regular meetings.
Ensured compliance with industry regulations and company policies.
Analyzed market trends and identified new business opportunities.
Implemented campaigns and promotions to help with developing goods and services.
Streamlined operational processes and systems to enhance efficiency and reduce costs.
Worked with cross-functional teams to achieve goals.
Worked effectively in team environments to make the workplace more productive.

Senior Account Officer

Paper Trading & Industry Co.

01.1989 - 01.1994

Generated weekly reports on overdue accounts for management review.
Managed accounts payable and receivable, improving payment cycles and maintaining vendor relationships.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Monitored cash flow, budgeting, and forecasting activities to ensure accurate financial reporting.
Reviewed financial documents for accuracy prior to submitting for approval or processing payments.
Processed and recorded transactions in general ledger, maintaining detailed financial records.
Participated in the development and review of financial policies and procedures.
Assisted in the development of annual budgets by providing relevant data points from historical trends.
Conducted internal audits to ensure adherence to financial and operational controls.
Developed policies and procedures related to accounts receivable management best practices.
Assisted in the preparation of monthly balance sheets and income statements.
Operated register, handled cash and processed credit card transactions.
Negotiated payment terms with delinquent customers while maintaining a positive relationship.
Assisted in financial planning and analysis, providing insights for strategic decision-making.
Analyzed financial data to identify areas of improvement in operations.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Oversaw credit management, assessing creditworthiness and setting credit limits.
Compiled and presented financial reports to management, highlighting trends and areas of concern.
Created and maintained budgeting controls, analyzing variances and recommending corrective actions.
Prepared financial statements and reports detailing accounts receivable status.
Helped prepare and administer yearly budgets for overall operations and individual departments.
Monitored cash flow, prepared cash flow forecasts, and managed bank reconciliations.
Provided financial guidance and support to other departments, enhancing overall organizational performance.
Improved year-end inventory audit process to increase accuracy.
Prepared and analyzed financial statements, including balance sheets and income statements.
Ensured compliance with applicable laws regarding collections activities.
Coordinated with logistics teams to ensure timely delivery of products to customers.
Participated in special projects such as budgeting exercises or cost analysis initiatives.
Collaborated with accounting associates to improve reconciliation processes.
Analyzed customer payment plans and credit limits, and maintained records of customer account activity.
Coordinated with the IT department to improve accounting software and systems.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Handled queries and resolved issues related to accounts, ensuring customer satisfaction.
Deposited vendor payments and adjusted accounts to reflect changing balances.
Collected past due debts through telephone calls or letters.
Managed and reconciled multiple accounts, ensuring accuracy and compliance with financial policies.
Developed and implemented efficient accounting systems and procedures to improve workflow.
Conducted monthly, quarterly, and annual closing activities, ensuring timely and accurate reporting.
Processed customer refunds according to company policy.
Greeted and assisted customers to foster positive experiences.
Recognized security risks to properly handle situations.
Reduced process lags by training employees on best practices and protocols.
Reconciled bank statements, ensuring accuracy of all transactions.
Conducted internal audits on accounting processes and procedures to identify areas for improvement.
Provided support in the development of new accounting systems as needed.
Coordinated with external auditors for annual audits, providing necessary documentation and explanations.
Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Tracked changes in customer credit ratings over time to facilitate proactive decision making.
Resolved discrepancies between invoices, payments and accounts receivable ledgers.
Managed accounts receivable aging process to ensure timely collection of outstanding balances from customers.
Maintained current and accurate general ledger with all accounting data in audit-ready format.
Identified customer needs by asking questions and advising on best solutions.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Verified and entered expenditures into accounting software, reconciling accounts to resolve variances.
Communicated with customers regarding billing inquiries or discrepancies.
Conducted market research to identify selling possibilities and evaluate customer needs.
Maintained compliance with Generally Accepted Accounting Principles standards.
Implemented cost reduction strategies, contributing to significant savings without impacting operational efficiency.
Worked with cross-functional teams to achieve goals.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Conducted testing of software and systems to ensure quality and reliability.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Chief Accountant

Othman Al-Othman General Trading & Cont. Co.

01.1987 - 01.1989

Generated weekly reports on overdue accounts for management review.
Managed accounts payable and receivable, improving payment cycles and maintaining vendor relationships.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Monitored cash flow, budgeting, and forecasting activities to ensure accurate financial reporting.
Reviewed financial documents for accuracy prior to submitting for approval or processing payments.
Processed and recorded transactions in general ledger, maintaining detailed financial records.
Participated in the development and review of financial policies and procedures.
Assisted in the development of annual budgets by providing relevant data points from historical trends.
Conducted internal audits to ensure adherence to financial and operational controls.
Developed policies and procedures related to accounts receivable management best practices.
Assisted in the preparation of monthly balance sheets and income statements.
Operated register, handled cash and processed credit card transactions.
Negotiated payment terms with delinquent customers while maintaining a positive relationship.
Assisted in financial planning and analysis, providing insights for strategic decision-making.
Analyzed financial data to identify areas of improvement in operations.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Oversaw credit management, assessing creditworthiness and setting credit limits.
Compiled and presented financial reports to management, highlighting trends and areas of concern.
Created and maintained budgeting controls, analyzing variances and recommending corrective actions.
Prepared financial statements and reports detailing accounts receivable status.
Helped prepare and administer yearly budgets for overall operations and individual departments.
Monitored cash flow, prepared cash flow forecasts, and managed bank reconciliations.
Provided financial guidance and support to other departments, enhancing overall organizational performance.
Improved year-end inventory audit process to increase accuracy.
Prepared and analyzed financial statements, including balance sheets and income statements.
Ensured compliance with applicable laws regarding collections activities.
Coordinated with logistics teams to ensure timely delivery of products to customers.
Participated in special projects such as budgeting exercises or cost analysis initiatives.
Collaborated with accounting associates to improve reconciliation processes.
Analyzed customer payment plans and credit limits, and maintained records of customer account activity.
Coordinated with the IT department to improve accounting software and systems.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Handled queries and resolved issues related to accounts, ensuring customer satisfaction.
Deposited vendor payments and adjusted accounts to reflect changing balances.
Collected past due debts through telephone calls or letters.
Managed and reconciled multiple accounts, ensuring accuracy and compliance with financial policies.
Developed and implemented efficient accounting systems and procedures to improve workflow.
Conducted monthly, quarterly, and annual closing activities, ensuring timely and accurate reporting.
Processed customer refunds according to company policy.
Greeted and assisted customers to foster positive experiences.
Recognized security risks to properly handle situations.
Reduced process lags by training employees on best practices and protocols.
Reconciled bank statements, ensuring accuracy of all transactions.
Conducted internal audits on accounting processes and procedures to identify areas for improvement.
Provided support in the development of new accounting systems as needed.
Coordinated with external auditors for annual audits, providing necessary documentation and explanations.
Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Tracked changes in customer credit ratings over time to facilitate proactive decision making.
Resolved discrepancies between invoices, payments and accounts receivable ledgers.
Managed accounts receivable aging process to ensure timely collection of outstanding balances from customers.
Maintained current and accurate general ledger with all accounting data in audit-ready format.
Identified customer needs by asking questions and advising on best solutions.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Verified and entered expenditures into accounting software, reconciling accounts to resolve variances.
Communicated with customers regarding billing inquiries or discrepancies.
Conducted market research to identify selling possibilities and evaluate customer needs.
Maintained compliance with Generally Accepted Accounting Principles standards.
Implemented cost reduction strategies, contributing to significant savings without impacting operational efficiency.
Worked with cross-functional teams to achieve goals.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Conducted testing of software and systems to ensure quality and reliability.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Marketing Supervisor

Kuwait Finance House

01.1994

Expanded personnel skill sets by mentoring marketing team both individually and in groups.
Planned and facilitated meetings to share marketing plans and explain future business goals.
Collected and analyzed market research data for use in forecasting.
Recommended policy changes to improve marketing tactics and strategies.
Prepared marketing campaign budgets with finance personnel.
Supervised creation of marketing materials and collateral.
Prepared reports detailing progress against goals set by senior management team.
Reviewed competitor's tactics and recommended changes accordingly.
Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
Developed innovative strategies to reach target customers for products.
Collaborated with graphic designers in the creation of visuals used in print and digital advertising.
Implemented customer loyalty programs that increased repeat business.
Conducted competitive analysis to determine pricing strategies and market trends.
Created marketing policies and procedures, evaluating and revising to maximize team efforts.
Determined appropriate key performance indicators to measure success of projects.
Developed and implemented marketing strategies to increase brand awareness and sales.
Assessed projects against budgets and timelines, keeping team and assignments on task.
Established relationships with vendors, suppliers, ad agencies and media outlets.
Developed comprehensive plans to reach desired target audiences through various channels.
Planned advertising campaigns for online, print and other mediums.
Managed budgeting and forecasting of marketing initiatives.
Negotiated with vendors to obtain most cost-effective pricing for product distribution.
Marketed products and services at tradeshows and promotional events.
Negotiated contracts with external partners for promotional materials production.
Provided guidance on strategy implementation for online advertising campaigns.
Supervised a team of marketing professionals in the development of projects.
Monitored digital channels including website analytics and social media platforms.
Conducted research to determine ideal markets for products and services.
Coordinated promotions for marketing and customer events.
Evaluated marketing personnel and offered constructive feedback on ways to improve.
Developed marketing strategies based on corporate objectives and market trends.
Evaluated effectiveness of existing campaigns and suggested improvements based on results.
Analyzed consumer behavior data to identify opportunities for product growth.
Collaborated with other departments to coordinate strategic marketing activities.
Ensured adherence to brand guidelines across all marketing activities.
Developed and implemented marketing campaigns to increase customer engagement.
Created content for websites, emails, blogs, press releases and other promotional materials.
Cultivated business partnerships to build lasting relationships with internal and external parties.
Coordinated activities between departments such as sales, design, research and development teams.
Wrote crisp and fresh content for print and digital marketing campaigns.
Created and improved materials for marketing and branding strategies.
Monitored competitors' activities to stay ahead in the market.
Organized trade shows and conferences to promote products or services.
Improved landing pages and marketing descriptions by utilizing writing skills and SEO tools.
Maintained an up-to-date database of customers' information for targeted campaigns.
Coordinated marketing events for showcasing product and service offerings.
Delivered marketing strategy updates to upper-level management.
Provoked thought leadership among industry peers via speaking engagements at events.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Managed inventory and supplies to ensure materials were available when needed.
Worked effectively in team environments to make the workplace more productive.
Completed day-to-day duties accurately and efficiently.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Achieved cost-savings by developing functional solutions to problems.
Conducted testing of software and systems to ensure quality and reliability.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Prioritized and organized tasks to efficiently accomplish service goals.
Exceeded customer satisfaction by finding creative solutions to problems.
Updated and maintained databases with current information.
Assisted with customer requests and answered questions to improve satisfaction.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Managed household errands and other essential duties.
Maintained updated knowledge through continuing education and advanced training.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Senior Accountant

Bahrain Kuwait Insurance

01.1994

Generated weekly reports on overdue accounts for management review.
Managed accounts payable and receivable, improving payment cycles and maintaining vendor relationships.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Monitored cash flow, budgeting, and forecasting activities to ensure accurate financial reporting.
Reviewed financial documents for accuracy prior to submitting for approval or processing payments.
Processed and recorded transactions in general ledger, maintaining detailed financial records.
Participated in the development and review of financial policies and procedures.
Assisted in the development of annual budgets by providing relevant data points from historical trends.
Conducted internal audits to ensure adherence to financial and operational controls.
Developed policies and procedures related to accounts receivable management best practices.
Assisted in the preparation of monthly balance sheets and income statements.
Operated register, handled cash and processed credit card transactions.
Negotiated payment terms with delinquent customers while maintaining a positive relationship.
Assisted in financial planning and analysis, providing insights for strategic decision-making.
Analyzed financial data to identify areas of improvement in operations.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Oversaw credit management, assessing creditworthiness and setting credit limits.
Compiled and presented financial reports to management, highlighting trends and areas of concern.
Created and maintained budgeting controls, analyzing variances and recommending corrective actions.
Prepared financial statements and reports detailing accounts receivable status.
Helped prepare and administer yearly budgets for overall operations and individual departments.
Monitored cash flow, prepared cash flow forecasts, and managed bank reconciliations.
Provided financial guidance and support to other departments, enhancing overall organizational performance.
Improved year-end inventory audit process to increase accuracy.
Prepared and analyzed financial statements, including balance sheets and income statements.
Ensured compliance with applicable laws regarding collections activities.
Coordinated with logistics teams to ensure timely delivery of products to customers.
Participated in special projects such as budgeting exercises or cost analysis initiatives.
Collaborated with accounting associates to improve reconciliation processes.
Analyzed customer payment plans and credit limits, and maintained records of customer account activity.
Coordinated with the IT department to improve accounting software and systems.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Handled queries and resolved issues related to accounts, ensuring customer satisfaction.
Deposited vendor payments and adjusted accounts to reflect changing balances.
Collected past due debts through telephone calls or letters.
Managed and reconciled multiple accounts, ensuring accuracy and compliance with financial policies.
Developed and implemented efficient accounting systems and procedures to improve workflow.
Conducted monthly, quarterly, and annual closing activities, ensuring timely and accurate reporting.
Processed customer refunds according to company policy.
Greeted and assisted customers to foster positive experiences.
Recognized security risks to properly handle situations.
Reduced process lags by training employees on best practices and protocols.
Reconciled bank statements, ensuring accuracy of all transactions.
Conducted internal audits on accounting processes and procedures to identify areas for improvement.
Provided support in the development of new accounting systems as needed.
Coordinated with external auditors for annual audits, providing necessary documentation and explanations.
Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Tracked changes in customer credit ratings over time to facilitate proactive decision making.
Resolved discrepancies between invoices, payments and accounts receivable ledgers.
Managed accounts receivable aging process to ensure timely collection of outstanding balances from customers.
Maintained current and accurate general ledger with all accounting data in audit-ready format.
Identified customer needs by asking questions and advising on best solutions.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Verified and entered expenditures into accounting software, reconciling accounts to resolve variances.
Communicated with customers regarding billing inquiries or discrepancies.
Conducted market research to identify selling possibilities and evaluate customer needs.
Maintained compliance with Generally Accepted Accounting Principles standards.
Implemented cost reduction strategies, contributing to significant savings without impacting operational efficiency.
Worked with cross-functional teams to achieve goals.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Conducted testing of software and systems to ensure quality and reliability.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Education

Bachelor degree - commerce

Nagpur University

India

01.1987

High School -

Anas bin Malik High School

Kuwait

Skills

Strategic planning
Contract Negotiations
Management / Evaluation
Team building / Leadership & Monitoring
Sales & Marketing strategic management
Organizational Management Skills
Operational Management

Leadership
Communications
Creativity
Teamwork and Collaboration
Customers Experience
Finance and Budget Control
Sales & Marketing

Languages

Arabic, mother language
English, fluently

Coursework

CMA – Certified Management Accountant Info centre - Kuwait, Marketing services skills - IBS, Effective managerial skills for supervisors - IBS, Prince 2 Practitioner – Certified, Project Management Professional (PMP), Effective Coaching & Team Building, Time Management, System Development, Service Excellence - Grid, Preparation & writing professional reports, The religious fundamentals of Islamic banking and investment, Money Laundering and Finance Terrorism, Business Etiquette Course, Strategic Communications Workshop, Customer Experience, Supervisions Skills Course, PC operating - ADVANCE EXCEL, PC operating - Access 1, 2 & 3, Introduction to Microsoft Access 2000, Intermediate Microsoft Access 2000, Advanced Microsoft Access 2000, Internet Marketing Application, Advanced Microsoft Project xp

Personal Information

Age: 58
Nationality: Jordan

Timeline

Accountant

Gulf Automobile Association

01.2022 - Current

Senior Sales Manager

National Bank Of Kuwait

01.2007 - 01.2022

Insurance Business Manager

Al-Qada Insurance Brokers Company

01.2007 - 01.2022

Marketing Supervisor

Kuwait Finance House

01.1994

Senior Accountant

Bahrain Kuwait Insurance

01.1994

Senior Account Officer

Paper Trading & Industry Co.

01.1989 - 01.1994

Chief Accountant

Othman Al-Othman General Trading & Cont. Co.

01.1987 - 01.1989

Bachelor degree - commerce

Nagpur University

High School -

Anas bin Malik High School

Akram Ghazal

Summary

Overview

Work History

Accountant

Senior Sales Manager

Insurance Business Manager

Senior Account Officer

Chief Accountant

Marketing Supervisor

Senior Accountant

Education

Bachelor degree - commerce

High School -

Skills

Languages

Coursework

Personal Information

Timeline

Accountant

Senior Sales Manager

Insurance Business Manager

Marketing Supervisor

Senior Accountant

Senior Account Officer

Chief Accountant

Bachelor degree - commerce

High School -

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