Akshay K N
Kunnamkulam,India
Summary
A dedicated professional with a strong foundation in product knowledge and customer relationship management. Demonstrates exceptional communication and negotiation skills, consistently achieving sales targets through effective quotation and billing processes. Proficient in inventory awareness and basic computer skills, complemented by excellent time management and problem-solving abilities. Committed to team collaboration, with a focus on leveraging skills to drive business success and enhance customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Sales Executive
Euro Traders
Angamaly
02.2022 - 06.2025
- Managed daily sales of hardware products, including power tools, plumbing items, electrical fittings, fasteners, paints, and general building materials.
- Assisted customers in product selection, offering technical advice and product comparisons to meet specific construction or repair needs.
- Built and maintained strong relationships with contractors, site engineers, plumbers, electricians, and retail clients, ensuring consistent repeat business.
- Achieved and often exceeded monthly sales targets, contributing to increased revenue and customer satisfaction scores.
- Prepared and issued quotations and invoices using billing software or ERP systems, ensuring accuracy and clarity in pricing.
- Followed up with customers for order confirmation, delivery schedules, and payments, maintaining smooth sales operations and client satisfaction.
- Promoted new arrivals, combo offers, and slow-moving stock, increasing product visibility and sales through targeted upselling techniques.
- Coordinated with warehouse and delivery teams to ensure timely dispatch of bulk orders and in-store pickups.
- Monitored competitor pricing and market demand, providing input to the management on pricing strategy and product mix.
- Maintained product knowledge across multiple categories, staying updated on specifications, warranty terms, and usage best practices.
- Handled customer complaints and returns professionally, turning problems into opportunities to build trust.
- Participated in store visual merchandising, ensuring the sales floor was well-organized and products were clearly labeled.
Education
Bachelor of Commerce - Computer Application
Plus Two
All Saints college Maratencode ThrissurSSLC
GHSS Kadavallur ThrissurSkills
- Product knowledge and inventory awareness
- Customer relationship management
- Communication and negotiation skills
- Sales achievement
- Quotation and billing management
- Basic computer proficiency
- Time management strategies
- Problem solving techniques
- Team collaboration
- Sales forecasting
- Quotation preparation
- Product knowledge
- Market analysis
- Time management
- Negotiation
- Upselling techniques
- Problem solving
- Inventory management
- Knowledge of sales methodologies
- Customer relations
- Account management
- Sales and market development
Certification
- ADMCA (Advanced Diploma in Computer Applications)
- DIFA (Diploma in Financial Accounting)
Languages
English
Hindi
Malayalam
Tamil
Timeline
Sales Executive
Euro Traders
02.2022 - 06.2025
Bachelor of Commerce - Computer Application
Plus Two
SSLC
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