Alamgir Mondal
Parts Advisor
Farwaniya
Summary
Experienced, goal-oriented individual with 5+ years progressive background in automotive parts Sales. Take pride in ability to utilize a wealth of knowledge in areas of budget development/administration, Sales, inventory and logistics. Possessing comprehensive knowledge of Toyota, Lexus, MG spare parts, a commitment to excellent customer service, and a proven track record of meeting sales targets. Seeking an opportunity to contribute my expertise to a dynamic team in retail environment.
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Overview
7
7
years of professional experience
2030
2030
years of post-secondary education
6
6
Certifications
4
4
Languages
Work History
Parts Sales Consultant- Spare Parts
MG Motor
04.2024 - Current
- Solicit customer requirements and identify parts though Electronic Parts Catalogue and provide right parts information.
- Negotiate discounts with the customer and qualify the deal.
- Prepare quotations with terms and conditions and follow up with sales prospects until the realization of the order.
- Create loss of sales with valid reasons for inventory notification and further action in ORION.
- Follow up with the warehouse team on the ordered parts and inform customers on time in order to invoice the order parts.
- Generate back orders upon customer requests as per company policy and fulfill the orders in coordination with PDC and Inventory department.
- Maintain Retails Standards as per principal requirements.
- Create VOR orders,collect100%payments,communicate orders toTMCand upon receipt of the item invoice inform the customer for the completion of delivery
- Maintain cash desk as per finance department guidelines.
- Identify areas for improvement and recommend kaizen ideas or suggestions to Manager.
- Maintain targeted Customer satisfaction levels –Net Promoter Score.
- Ensure updating of Estimated Time of Arrival (ETA) for parts on Inventory Management System(IMS) for the information of branches and service centers.
Sales Associate, Parts & Accessories Sales
Al Sayer Group
09.2019 - 04.2024
- Company Overview: Toyota & Lexus - Kuwait
- Assisted customers in identifying the correct parts through EPC (Electronic Parts Catalogue) and SAP, and advised on Toyota Genuine parts and their benefits.
- Processed sales orders, generated quotations, and provided detailed follow-up on parts availability, pricing, and delivery times.
- Managed customer relationships to ensure repeat business and achieve monthly sales targets.
- Used SAP for order processing, invoicing, and maintaining records of customer interactions and transactions.
- Promoted sales of parts, accessories, and service packages, ensuring customers received all available options for their vehicles.
- Supported warehouse operations by managing special orders, inventory, and the timely delivery of parts to customers.
- Maintained cash desk operations and ensured proper handling of payments as per company policy.
- Toyota & Lexus - Kuwait
Quality Control Inspector
Rosenberger Electronic Co. (India) Pvt Ltd.
09.2018 - 07.2019
- Inspected and tested electronic components to ensure compliance with production standards.
- Measured products using callipers, gauges, and micrometres to ensure precision and quality.
- Recommended adjustments to the production process and worked with the engineering team to resolve quality issues.
Education
Bachelor of Business Administration -
Manipal University Jaipur
Diploma - Electrical Engineering
West Bengal State Council of Technical Education (WBSCTE)
01.2015 - 01.2018
Higher Secondary Education - undefined
West Bengal Council of Higher Secondary Education
Skills
ERP Systems: SAP, DCS, Orion, Auto management
Certification
Toyota Production System
Passport Valid Until
03/27/27
Disclaimer
I hereby declare that the above furnished details are true to the best of my knowledge.
Personal Information
- Passport Number: P9000589
- Father's Name: Jakir Mondal
- Date of Birth: 07/04/97
- Nationality: Indian
- Marital Status: Married
Timeline
Parts Sales Consultant- Spare Parts
MG Motor
04.2024 - Current
Sales Associate, Parts & Accessories Sales
Al Sayer Group
09.2019 - 04.2024
Quality Control Inspector
Rosenberger Electronic Co. (India) Pvt Ltd.
09.2018 - 07.2019
Diploma - Electrical Engineering
West Bengal State Council of Technical Education (WBSCTE)
01.2015 - 01.2018
Higher Secondary Education - undefined
West Bengal Council of Higher Secondary Education
Bachelor of Business Administration -
Manipal University Jaipur
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