Photography
Ali Eskander
Key Account Manager
Kuwait City
Summary
Dynamic Key Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising effective strategies. Collaborative and strategic team leader with robust background in customer relationship management. Motivated to generate and increase sales while delivering top-notch customer care.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Key Account Manager
Ali Abdulwahab Al Mutawa Commercial Co., Kuwait
01.2022 - Current
- Analyzed key competitors to respond to competitive threats.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Achieved & exceeded company-defined sales quotas (Achieved 118%).
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
- Developed and delivered presentations to key customers to position products and services
- Built and maintained strong client relationships to drive business growth
- Analyzed sales to manage life cycle of product, inventory models and selling rates
- Improved account management by predicting potential competitive threats and outlining proactive solutions
Account Manager
Ali Abdulwahab Al Mutawa Commercial Co.
Kuwait
12.2020 - 01.2022
- Prepared monthly reports, including payment and account reconciliations and financial statements.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Developed and maintained strategic operational processes, streamlining customer experience and adding value to company.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Consular Officer
Embassy of Lebanon in Kuwait
Kuwait
05.2013 - 11.2020
- Verified document information and applications.
- Monitored visa and passport application processes.
- Assisted travelers in applying for new or emergency passports.
- Helped travelers retrieve stolen documents and fill out paperwork.
- Oversaw team of communications and media relations professionals with focus on achieving PR results.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
Product Analyst
Ali Alghanim & sons
Kuwait
01.2012 - 01.2013
- Continually maintained and improved company's reputation and positive image in markets served.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Provided research and development on products to showcase benefits and retain customers.
- Maintained high level of understanding of industry standards and trends.
- Analyzed data from previous and current marketing campaigns to improve future results.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Orchestrated, executed and monitored performance of campaigns to boost brand awareness and profitability.
- Researched analytical data from reports to identify customer purchase objectives.
- Optimized community outreach by securing sponsorships brands.
Education
Bachelor of Arts - Business Administration And Management
Arab Open University
Kuwait City, KU 02.2013 - 2017.01
IGCSE -
PSK (Pakistan School of Kuwait)
Kuwait City, KU 09.2009 - 2012.06
Skills
Account verification
Interests
Tech Reviewer
Biker
Hiking
Food Critic
Music
Timeline
Key Account Manager
Ali Abdulwahab Al Mutawa Commercial Co., Kuwait
01.2022 - Current
Account Manager
Ali Abdulwahab Al Mutawa Commercial Co.
12.2020 - 01.2022
Consular Officer
Embassy of Lebanon in Kuwait
05.2013 - 11.2020
Bachelor of Arts - Business Administration And Management
Arab Open University
02.2013 - 2017.01
Product Analyst
Ali Alghanim & sons
01.2012 - 01.2013
IGCSE -
PSK (Pakistan School of Kuwait)
09.2009 - 2012.06
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