Ali Naeem Ghanim
Canada
Summary
Dynamic professional with a proven track record at Kuwait Airways, excelling in communication and analytical thinking. Recognized for exceptional customer service and safety management, adept at fostering teamwork and innovation. Brings bilingual proficiency and MS Office expertise to drive success in high-pressure environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deicing Aircrafts
Inland Technologies
Ottawa, Ontario
01.2022 - 01.2023
- Operated de-icing equipment to ensure aircraft safety.
- Proficient in de-icing procedures and handling specialized equipment.
- Skilled in driving deicing trucks with precision and safety.
Collection Officer
Kuwait Net
01.2021 - 01.2022
- Managed accounts receivable and collection processes.
- Communicated effectively with clients to resolve payment issues.
- Developed collection strategies for delinquent accounts, including payment arrangements with customers.
Steward
Kuwait Airways
01.2016 - 01.2021
- Experienced Flight Attendant with a proven record of delivering exceptional customer service and ensuring passenger safety
- Recognized for cultural sensitivity, problem-solving skills, and maintaining a flawless safety record
- Collaborative team player who fosters positive working relationships and contributes to on-time departures
- Received accolades for going above and beyond in challenging situations
- Seeking to leverage expertise in a dynamic airline environment
Cruise Host
Ikarus Cruise
01.2015 - 01.2016
- Hosted and organized entertainment activities for cruise passengers
- Provided exceptional customer service to enhance the overall cruise experience
Education
English Language and Literature
Arab Open University
KuwaitDiploma -
Rochester High School
Ottawa, CanadaSkills
- Communication
- Teamwork
- Bilingual (English, Arabic)
- Management
- Innovation
- Flexible and adaptable
- Decision-making
- Analytical thinking
- MS office
- Good Telephone Etiquette
- Time management
- Verbal communication
- Social perceptiveness
Certification
- TESOL Oxford Certificate in English, Oxford, 01/01/2022.
- Resources Management Certificate, Kuwait Airways, 01/01/2016.
Personal Information
- Date of Birth: 09/23/92
- Nationality: Canadian
- Born: Canada,Montreal
Languages
English
First Language
Arabic
Intermediate (B1)
B1
References
References available upon request.
Timeline
Deicing Aircrafts
Inland Technologies
01.2022 - 01.2023
Collection Officer
Kuwait Net
01.2021 - 01.2022
Steward
Kuwait Airways
01.2016 - 01.2021
Cruise Host
Ikarus Cruise
01.2015 - 01.2016
- TESOL Oxford Certificate in English, Oxford, 01/01/2022.
- Resources Management Certificate, Kuwait Airways, 01/01/2016.
English Language and Literature
Arab Open University
Diploma -
Rochester High School
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