Overview
Work History
Education
Skills
Websites
Certification
Visatype
Training
Timeline
Generic
Ali Hussein Ali

Ali Hussein Ali

Hawalli,kuwait

Overview

23
23
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
3
3
Languages

Work History

Customer Service -receptionist

Pack N' Move
Kuwait City, KU
10.2022 - Current

self- storage / cubic meter

  • Promote rentals of storage units by competently handling telephone and in-person inquiries and providing information to customers.
  • Resolve any customer issues effectively and in timely manner.
  • festively utilize computer system to log all transactions and tenant data / correspondence.
  • Dealing with withdrawing and depositing goods in cubic meter warehouse
  • Contact tenants for issues such as past due accounts, auction notification, concerns with units.
  • Complete daily walk thru inspections, checking locks and storage units.

Data Analysis Coordinator

Oncost
11.2018 - 09.2022
  • Minus sale daily report, Wastage report, internal transfer, spot check, shelf tags check, Price change report & shelf tags print.
  • Mailing IT and suppliers, all company department, Inventory controller in store, Sales report for each department in store,
  • Stock report for each department.

Travel Agent

AL Fanar Travel & Tourism Agency
Kuwait City, Kuwait
03.2008 - 05.2011
  • Welcomes customers by greeting them, in person or on telephone; answering or referring inquiries
  • Deal with bookings by phone, e-mail, face-to-face
  • Booking airline ticket for customers, Fell out visa application for most countries like Schengen visa, make appointment for customers
  • Book travel ticket using Amadeus (Galileo) or online ticket.

Airline Security Agent

Delta Airlines
Cairo
10.2001 - 05.2005
  • CHECK-IN HALL & Gate- CPM (FORNT DESK)-BAG ROOM: CATERING- RAMP-IRCRAFT

Education

Bachelor of Arts - History

Aswan University
Aswan
09.2001 - 05.2005

Skills

Communication

Active listening

Teamwork

SAP system

MS Office

Data Analysis

Mail handling

MS Excel

Certification

Amadeus Reissue/Refund & EMD Course by Amadeus

Visatype

work visa- article 18 transferable

Training

Training in Communication Public Relation CPR

Timeline

Customer Service -receptionist

Pack N' Move
10.2022 - Current

Data Analysis Coordinator

Oncost
11.2018 - 09.2022

Travel Agent

AL Fanar Travel & Tourism Agency
03.2008 - 05.2011

Airline Security Agent

Delta Airlines
10.2001 - 05.2005

Bachelor of Arts - History

Aswan University
09.2001 - 05.2005
Amadeus Reissue/Refund & EMD Course by Amadeus
Galileo Basic Ticketing Training Courses
Carrier liaison program training by U.S customs
Europe Security Agents contact course by ICTS Europe
Non-Contact Security Agents course by ICTS
ICDL
Spanish courses by Spanish Cultural Center Cervantes
Tofel ITP
Ali Hussein Ali