Alyaa Radwan
Kuwait City,KU
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Specialist
Government Performance Follow-Up Agency
01.2021 - 08.2024
- Oversee and coordinate administrative procedures and review, evaluate and implement new procedures.
- Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Record and prepare minutes of meetings.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Boosted employee morale by planning team-building activities and corporate events.
- Maintained a professional work environment by establishing clear office policies and procedures.
- Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
Senior Administrative Coordinator
Government Performance Follow Up Agency
01.2014 - 12.2020
- Collected and entered information into departmental databases.
- Maintained strict confidentiality regarding sensitive information while completing various administrative tasks such as filing or data entry projects.
- Enhanced team productivity by coordinating schedules, managing communication, and organizing resources.
- Planned meetings and took detailed minutes.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Supported senior managers and executives with daily clerical tasks.
- Facilitated timely project completion through effective deadline coordination and progress monitoring.
Administrative Coordinator
Government Performance Follow Up Agency
03.2009 - 01.2014
- Answered phone calls and responded to inquiries from customers and other external contacts.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Managed complex schedules for senior management to optimize their time and productivity.
- Optimized travel arrangements for executives, resulting in cost savings and itinerary efficiencies.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Kept high average of performance evaluations.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Education
Masters in Economics - Economics
Kuwait University
Shuwaykh06.2013
Bachelor of Business Administration - Economics
Kuwait University
Shuwaykh01.2009
Master Science in Management - Management Science
Bordeaux Management School of Master Science BEM
Bordeaux, France12.2007
Skills
- Proofreading
- Travel Coordination
- Microsoft Office
- Verbal Communication
- Spreadsheet Creation
- Report Preparation
Certification
- Certified Project Management Professional (PMP), PMI - Expiration Date: 13 August 2027
Languages
Arabic
Native language
English
Proficient
C2
Timeline
Administrative Specialist
Government Performance Follow-Up Agency
01.2021 - 08.2024
Senior Administrative Coordinator
Government Performance Follow Up Agency
01.2014 - 12.2020
Administrative Coordinator
Government Performance Follow Up Agency
03.2009 - 01.2014
Masters in Economics - Economics
Kuwait University
Bachelor of Business Administration - Economics
Kuwait University
Master Science in Management - Management Science
Bordeaux Management School of Master Science BEM
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