Aman Fatima
Sabahiya ,Kuwait
Summary
HIGH-PERFORMANCE GRADUATE WITH STRONG COMMUNICATION & MARKETING POTENTIAL Adaptable and articulate Computer Science graduate with a passion for clear communication, user engagement, and people-focused work. Experienced in customer service, public speaking, and mentoring. Eager to apply technical knowledge and interpersonal strengths in marketing, branding, and outreach roles that focus on customer interaction, data driven decisions and digital communication.
Overview
2
2
years of professional experience
Work history
Volunteer High School Teacher
Burntwood School
London, Greater London
11.2023 - 04.2024
- Taught and mentored students in STEM subjects.
- Strengthened communication skills through lesson planning and public speaking.
- Supported learners in reaching academic goals with empathy and clarity.
Volunteer High School Teacher
Burntwood School
London
05.2023 - 06.2023
- Adapted lesson plans according to students' academic needs.
- Encouraged active participation through group work and class discussions.
- Integrated technology into lessons, enhancing teaching effectiveness.
Customer Service Representative
Morrisons
London
11.2022 - 02.2023
- Delivered excellent customer support through face-to-face and digital channels.
- Enhanced client experience by listening actively and responding clearly.
- Developed confidence in handling difficult inquiries with professionalism.
Cashier
Morrisons
London, Greater London
02.2022 - 05.2022
- Handled high volumes of transactions during holiday seasons efficiently.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Kept up-to-date with store promotions to provide accurate information to customers.
Education
Engineering - Computer Science
London South Bank University
10/2021 - 10/2024
Undergraduate - computer science
London South Bank University
10.2021 - 10/2024
Skills
Organizational skills
- Initiative taking
- User experience principles
Tone adaptation
Leadership
Team collaboration
Customer engagement and relationship building
Social media interaction and awareness
Quick learner
Customer service
Verbal and written communication skills
Languages
English
Fluent
Urdu
Upper intermediate
Arabic
Beginner
Reference
Available upon request
Personal Information
- DOB: 21/08/2002
- Nationality: Australian
- Marital Status: Single
Software Skills
- PowerPoint, Word, Excel and outlook etc
- Figma
- Trello
- Jira
- General knowledge of SAP
Additional training
- Robotics
- AR/VR (Augmented reality/Virtual reality)
- Emergency response plan (ERP)
- Basic Health and Safety (including Drills & Assembly Point etc.)
- LEGO Robots
- Data structure and algorithms
Timeline
Volunteer High School Teacher
Burntwood School
11.2023 - 04.2024
Volunteer High School Teacher
Burntwood School
05.2023 - 06.2023
Customer Service Representative
Morrisons
11.2022 - 02.2023
Cashier
Morrisons
02.2022 - 05.2022
Undergraduate - computer science
London South Bank University
10.2021 - 10/2024
Engineering - Computer Science
London South Bank University
10/2021 - 10/2024
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