AMIR ALSEID
System Engineer
Sabah Elsalim,Mobark El Kabeer
Summary
Experienced IT professional with three years of hands-on expertise in Azure, Office 365, and Windows administration, alongside proficiency in Exchange, file and print services, and various Microsoft products. Skilled in infrastructure design, implementation, and maintenance, emphasizing performance optimization and security enhancement. Strong problem-solving and communication abilities, eager to contribute to dynamic IT teams.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Systems Engineer
Diyar United Company
Kuwait, KU
01.2020 - Current
- Administered and maintained Microsoft Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business
- Managed user accounts, permissions, and security groups in Active Directory
- Monitored system performance, identified issues, and implemented corrective measures.
- Resolved technical problems related to Office 365 services, including email delivery, file sharing, and collaboration.
- Managed vSphere infrastructure, including virtual machine deployment, resource allocation, and performance optimization
- Configured and maintained Horizon VDI environment, including desktop provisioning, pool management, and user access control.
- Implemented and configured security products such as CrowdStrike EDR, Data Loss Prevention, and Microsoft Defender Endpoint to protect against threats and ensure data security.
- Successfully migrated Exchange Server 2013 to Exchange Server 2019, ensuring minimal disruption to users and data integrity.
- Completed software updates and assessed security patches for optimized computer use.
Education
Bachelor of Engineering - Electronics and Communication Department
OCTOBER UNIVERSITY FOR MODERN SCINCES AND ARTS (MSA)
Egypt 09.2011 - 07.2017
Skills
Azure Skills: Proficient in managing Azure resources including virtual machines, networking, storage, and security Experienced in Azure Active Directory management, automation, and monitoring, ensuring efficient cloud infrastructure operations
Office 365 Skills: Skilled in administering Office 365 services such as Exchange Online, SharePoint Online, Teams, and OneDrive for Business Capable of managing security and compliance settings, executing migrations, and ensuring reliable backup and restore processes
Windows Administration Skills: Experienced in Windows Server setup, Active Directory management, and Group Policy configuration Proficient in PowerShell scripting for automation and troubleshooting Familiar with virtualization technologies and adept at securing Windows Server environments
Exchange Administration Skills: Competent in deploying, configuring, and maintaining Exchange Server environments, including hybrid configurations with Exchange Online Proficient in mailbox management, high availability setups, and email security measures like Exchange Online Protection (EOP)
File and Print Services: Skilled in setting up and managing file and print servers, implementing DFS for efficient file sharing, and ensuring proper permissions management Capable of troubleshooting print server issues and utilizing tools like File Server Resource Manager (FSRM) for enhanced file management
Product Administration: Well-versed in other Microsoft products like SQL Server and System Center, with experience in deployment, management, and licensing Proficient in administering desktop applications such as the Office Suite and utilizing endpoint management tools like Microsoft Intune or Endpoint Configuration Manager
Virtual and Cloud Technologies
Technical Support
Microsoft Exchange
Server Management
System updates
Group Policy management
Automation Management
Certification
CCNA 200-301 (08/09/2020)
Affiliations
- Kuwait Engineers Association member
- Jordan Engineers Association member
Timeline
Systems Engineer
Diyar United Company
01.2020 - Current
Bachelor of Engineering - Electronics and Communication Department
OCTOBER UNIVERSITY FOR MODERN SCINCES AND ARTS (MSA)
09.2011 - 07.2017