Amira Omar
Office Manager
Kuwait City
Summary
Dynamic Office Manager with proven expertise at Alghanim International General Trading, excelling in customer service and operations management. Spearheaded efficient office processes, enhancing communication and streamlining workflows. Demonstrated strong organizational skills while successfully managing vendor relationships and overseeing recruitment, resulting in improved team performance and operational efficiency.
Overview
2
2
Languages
Work History
Office Manager
Alghanim International General Trading
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Engineering Assistant
Jumeirah Beach Hotel
- Followed safety rules and standards, reporting concerns to management.
- Expedited issue resolution by liaising between engineers, clients, and suppliers to address concerns promptly.
- Assisted engineers during field visits to gather essential information for successful project planning and execution.
- Maintained ongoing communication with project stakeholders through regular status updates.
- Managed ongoing maintenance and storage of test equipment.
- Spearheaded project design under direction of senior engineering staff.
- Assisted with the completion of engineering projects on-time and within budget by coordinating tasks and resources effectively.
- Improved communication between team members by maintaining accurate project documentation, including reports, schedules, and specifications.
Assistant Marketing Manager
Baraka Optics Egypt
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Analyzed market trends and competitor activities to inform marketing decisions and capitalize on opportunities.
- Coordinated successful trade shows, conferences, and events that showcased the company''s products and services to potential clients.
- Transformed corporate website and social media platforms to better engage customers and promote sales.
- Coordinated with sales representatives during customer interactions, driving sales and partnerships to increase revenue.
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
- Built and improved customer engagement plans, boosting conversion rates Number%.
- Successfully project managed numerous multi-lingual direct mail and email campaigns simultaneously.
- Oversaw and adhered to communications department budget.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Office Manager
Speed Co. For Trading Egypt
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Launched quality assurance practices for each phase of development
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed detailed plans based on broad guidance and direction.
Executive Secretary
RAMO Group Egypt
- Organized and updated schedules for executives.
- Coordinated travel arrangements and bookings for executive staff.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled confidential information in professional manner.
- Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
- Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
- Answered high volume of phone calls and email inquiries.
- Optimized time management for executives through skilled coordination of tasks and priorities.
- Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Enhanced executive productivity by efficiently managing schedules and appointments.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Managed expense reporting to ensure accuracy and adherence to budgetary guidelines.
- Transcribed phone messages and relayed to appropriate personnel.
- Collated and distributed agendas and minutes for all executive meetings.
- Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
- Streamlined office operations for optimal efficiency by implementing effective filing systems and organizational tools.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and providing candidate feedback to executives.
- Developed and implemented office policies and procedures to facilitate smooth workflow.
Education
Bachelor - Social Services
Egypt
Egypt 2002
Skills
Customer service
Administrative support
Data entry
Office management
Organizational skills
Office administration
Staff management
Bookkeeping
Workforce management
Employee supervision
Operations management
Scheduling and calendar management
Customer relations
Team supervision
Document management
Staff hiring
Expense reporting
Project management
Workflow optimization
Contract administration
Inventory control
Meeting planning
Travel coordination
Human resources
Event coordination
Scheduling
Database administration
Documentation expertise
Relationship building
Policy development
Compliance monitoring
Scheduling coordination
Documentation and control
Payroll and budgeting
Clear oral/written communication
Workflow planning
Supply management
Report preparation
Accomplishments
Responsibilities:
Coordinate and organize office activities.
Oversee stock of office supplies.
Greet visitors at office.
Coordinate inbound and outbound office mail.
Support HR in scheduling meetings,interview's and transportation .
Qualifications:
Experience with administrative and clerical work proficiency in Microsoft office suite.
Strong communication skills.
Strong ability to multitasks.
Friendly and upbeat demeanor.
Timeline
Office Manager
Alghanim International General Trading
Engineering Assistant
Jumeirah Beach Hotel
Assistant Marketing Manager
Baraka Optics Egypt
Office Manager
Speed Co. For Trading Egypt
Executive Secretary
RAMO Group Egypt
Bachelor - Social Services
Egypt