Amit Kumar
Al Jahra
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
1
1
Language
8
8
years of professional experience
Work History
Restaurant supervisor
Ananas Restaurant & Cafe
Salmiya, Kuwait
12.2024 - Current
- Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.
- Resolved customer complaints swiftly, contributing to higher satisfaction levels.
- Trained new staff, enhancing service standards and fostering a culture of excellence.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
- Coordinated employee shift schedules, ensuring optimal staffing levels and minimising conflicts.
- Managed inventory to avoid shortages and reduce waste.
Restaurant waiter
Americana kuwait food company
Jahra, Kuwait
12.2018 - 12.2024
- Delivered prompt, efficient service to ensure customer satisfaction.
- Developed multitasking skills while efficiently managing multiple tables during busy shifts. whilst juggling multiple tables simultaneously.
- Ensured cleanliness and organisation of assigned tables for a comfortable environment.
- Facilitated table settings and arrangement for optimal space utilisation.
- Performed closing duties including cleaning and preparing tables for next day's service.
- Operated cash register, ensuring accuracy in processing customer transactions and managing cash flow. operations, ensuring accurate transactions.
- Conducted inventory checks regularly to maintain stock levels.
Education
Diploma of Higher Education - Hotel Management
Kalinga University
Raipur, India06-2014
Certificate of Higher Education - Science
Govt Sen Sec School
Nurpur, India03-2011
Skills
- Inventory management
- Staff scheduling
- Staff training
- Customer service
- Service excellence
- Guest relations
- Barista training
- Guest relations
- Barista training
Languages
English
Custom
4,B2
Timeline
Restaurant supervisor
Ananas Restaurant & Cafe
12.2024 - Current
Restaurant waiter
Americana kuwait food company
12.2018 - 12.2024
Diploma of Higher Education - Hotel Management
Kalinga University
Certificate of Higher Education - Science
Govt Sen Sec School