Summary
Overview
Work History
Education
Skills
Timeline
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Amr ElSharawy

Alexandria

Summary

Dynamic car rental professional with extensive experience at Parvalj Otto, excelling in reservation management and customer satisfaction. Proven ability to enhance team performance through effective training and mentorship. Strong multitasking skills and in-depth vehicle knowledge contribute to successful rental transactions and improved business outcomes.

Experienced with customer service and fleet coordination. Utilizes strong communication skills to enhance customer satisfaction and loyalty. Track record of maintaining organized rental records and managing vehicle inventory efficiently.

Diligent [Desired Position] with background in car rental services. Proven ability to manage customer interactions effectively and resolve issues promptly. Demonstrated skills in upselling services and maintaining accurate rental records.

Overview

8
8
years of professional experience

Work History

Car Rental Agent

S V R Rent Acar
05.2024 - Current
  • Trained new employees on company policies, software usage, sales techniques, and customer service best practices.
  • Established strong relationships with local businesses to promote cross-referrals within the community.

Rental Car Driver

Maranilo Rent Car
11.2020 - 04.2024
  • Coordinated with maintenance staff to schedule regular service appointments for the fleet, contributing to a well-maintained inventory of rental vehicles at all times.
  • Followed strict safety guidelines while operating vehicles, contributing to a secure environment for both passengers and fellow drivers on the road.

Car Rental Manager

Parvalj Otto
01.2018 - 07.2020
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with other departments to develop cross-functional initiatives that improved overall business performance.
  • Trained and mentored staff members to improve overall team performance and knowledge of company policies.
  • Assisted customers in selecting appropriate vehicles based on their needs, preferences, and budget constraints.

Education

High School Diploma -

Intermediate Secondary School
Egypt
06-2016

Skills

  • Reservation management
  • Policy comprehension
  • Strong multitasking
  • Vehicle knowledge
  • Rental market
  • Rental transactions
  • Lease management

Timeline

Car Rental Agent

S V R Rent Acar
05.2024 - Current

Rental Car Driver

Maranilo Rent Car
11.2020 - 04.2024

Car Rental Manager

Parvalj Otto
01.2018 - 07.2020

High School Diploma -

Intermediate Secondary School
Amr ElSharawy