Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Accomplishments
Volunteer
Amr Ahmed Hasanien

Amr Ahmed Hasanien

Human Resource consultant
Kuwait City

Summary

Strategic HR Consultant and results-driven Regional HR Director with 20+ years of leadership experience across Kuwait, Saudi Arabia, and the UAE, specializing in healthcare and medical clinics, oil & gas support services, food manufacturing, FMCG retail operations, international F&B franchises, retail, restaurants, cafés, cooperative societies, central markets, and hypermarkets. Proven track record in driving HR transformation, workforce planning, KPI-based performance management, HRIS implementation, and GCC labor law compliance. Recognized for aligning HR strategies with business objectives to enhance organizational performance, strengthen workforce capability, optimize operations, and contribute to measurable growth, including 30%+ improvements in sales and operational performance.

Throughout my career, I have supported organizations in improving efficiency, reducing costs, and enhancing workforce productivity.

Let’s Connect:

If you are looking to restructure your organization, improve performance, or build a strong HR foundation, feel free to connect or message me.

Overview

23
23
years of professional experience
11
11
years of post-secondary education

Work History

Human Resources Consultant

ISG
08.2025 - Current

Strategic HR Leader | Organizational Transformation & Workforce Optimization

I help companies restructure their organizations, optimize workforce performance, and reduce operational costs. I specialize in transforming HR functions into strategic drivers of business growth by focusing on organizational restructuring, workforce optimization, and building performance-driven cultures.

How I Deliver Value:

I bridge the gap between human capital and business strategy by designing practical, results-oriented HR solutions. I don't just implement policies — I build integrated systems where processes, talent, and performance management align to drive sustainable business results.

Core Expertise:

Operational Excellence: Redesigned workflows to improve efficiency, enhance accuracy, and align HR operations with business needs.

Performance Management: Developed KPI frameworks (monthly, quarterly, annual) to enable objective performance measurement and data-driven decisions.

Talent Strategy: Led recruitment, onboarding, and succession planning to build high-performing and sustainable teams.

Total Rewards: Designed compensation and benefits structures that enhance engagement while ensuring internal equity.

HR Governance: Established policies and frameworks to standardize operations, reduce risk, and improve productivity.

Throughout my career, I have supported organizations in improving efficiency, reducing costs, and enhancing workforce productivity.

Let's Connect:

If you are looking to restructure your organization, improve performance, or build a strong HR foundation, feel free to connect or message me.

Regional Human Resources Director

Gift Gate
06.2023 - 07.2025
  • Led HR operations across multiple branches supporting more than 180 employees.
    • Managed recruitment, workforce planning, payroll, and employee relations.
    • Implemented cloud‑based HRIS systems improving HR efficiency and reporting.
    • Introduced KPI‑based performance management systems across departments.
    • Strengthened HR compliance frameworks aligned with Kuwait labor regulations.
    • Introduced employee engagement initiatives improving retention and workplace culture.

Human Resources Manager

Nagwa Boutique&Cafe
05.2014 - 07.2023
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Processed employee claims involving performance issues and harassment.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Motivated employees through special events and incentive programs.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Liaised between multiple business divisions to improve communications.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Recruited top talent to maximize profitability.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Devised hiring and recruitment policies for [180 ]-employee company.
  • Organized and led staff orientation programs and training to promote collaboration
  • Used technologically relevant digital systems to manage payroll and benefits programs

Human Resources Manager

Papa John's Pizza Kuwait
07.2006 - 05.2014
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Processed employee claims involving performance issues and harassment.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Motivated employees through special events and incentive programs.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Coordinated technical training and personal development classes for staff members.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Fostered positive work environment through comprehensive employee relations program.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Recruited top talent to maximize profitability.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Devised hiring and recruitment policies for [650]-employee company

Human Resources Officer

Kuwait British ready Mix ( Al Khurafi group )
08.2003 - 07.2006
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Drafted and documented employee handbook and company policies to reduce compliance risks.
  • Processed paperwork and hiring details for promotions and lateral position changes.
  • Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
  • Conducted check-ins with employees to assess workplace health and personnel engagement.
  • Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
  • Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
  • Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
  • Coordinated employee placements and administrative details.
  • Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Assisted with writing job postings and job descriptions for boards.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Administered employee benefits programs and assisted with open enrollment.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Collaborated with managers to identify and address employee relations issues.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Completed human resource operational requirements by scheduling and assigning employees.

Education

CIPD_5 Associate - Human Resources Management

CIPD
British Kingdom
06.2022 - Current

Associate of Science - Human Resources Management

PHR Society For Human Resource Management (SHRM)
USA
01.2009 - 05.2009

Associate of Science - Human Resource And Administration Management

The Public Authority For Applied Education And Training
Kuwait
05.2008 - 08.2009

High School Diploma -

Bitman Institute
British Kingdom
02.2007 - 05.2008

Bachelor of Science -

ALEXANDRIA UNIVERSITY
Egypt, Alexandria
01.1987 - 01.1991

Skills

Languages

English

Arabic

Recruitment and talent acquisition

Onboarding and new employee orientation

Compliance and legal knowledge

Payroll

Time management and organizational skills

Data analysis and reporting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Human Resources Consultant

ISG
08.2025 - Current

Regional Human Resources Director

Gift Gate
06.2023 - 07.2025

CIPD_5 Associate - Human Resources Management

CIPD
06.2022 - Current

Human Resources Manager

Nagwa Boutique&Cafe
05.2014 - 07.2023

Associate of Science - Human Resources Management

PHR Society For Human Resource Management (SHRM)
01.2009 - 05.2009

Associate of Science - Human Resource And Administration Management

The Public Authority For Applied Education And Training
05.2008 - 08.2009

High School Diploma -

Bitman Institute
02.2007 - 05.2008

Human Resources Manager

Papa John's Pizza Kuwait
07.2006 - 05.2014

Human Resources Officer

Kuwait British ready Mix ( Al Khurafi group )
08.2003 - 07.2006

Bachelor of Science -

ALEXANDRIA UNIVERSITY
01.1987 - 01.1991

Accomplishments

    1. Developing and implementing successful recruitment and retention strategies that attract and retain top talent.

    2. Creating and implementing training and development programs that enhance employee skills, knowledge, and productivity.

    3. Establishing effective communication channels between management and employees, resulting in increased engagement and job satisfaction.

    4. Implementing diversity and inclusion initiatives that foster a inclusive and respectful workplace culture.

    5. Designing and administering compensation and benefits programs that are fair, competitive, and compliant with legal requirements.

Amr Ahmed HasanienHuman Resource consultant