Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Store Manager (On Training)
Starbucks
01.2023 - 03.2024
Handling the monthly store inventory.
Store operations/As management team. Store action plan quarterly.
Food/weekly store stock/weekly schedule forecasting.
Ensure compliance with Starbucks's operational policies and procedures including food safety and hygiene standards, health regulations and store cleanliness.
Shift Supervisor
Starbucks
09.2017 - 10.2022
Focus on the company sales target and store budget.
Maintaining the standards of the company to deliver quality service and product.
Be a team leader and become a strong partner of the company in achieving the company's visions and missions.
Barista
Starbucks
06.2012 - 08.2017
Responsible for all aspects of coffee production.
Completing and overseeing all daily operations of coffee bars.
Management of customer service, preparation and presentation of beverages and information.
Operational procedure and merchandising. Ensure the coffee bar is properly staffed and all the projects and responsibilities are completed in a timely efficient manner
Hostess
Cabalen Restaurant
07.2009 - 08.2010
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
TABUK NATIONAL HIGH SCHOOL
04.2001
Skills
Store operations
Health and safety
Team Management
Task Delegation
Multi Tasking
Customer Service
Time Management
Attention to Detail
Teamwork
Effective Communication
Certification
February 2023 - Basic Food Safety Course
March 2022 - Person In Charge (PIC) - Level 2
September 2016 - Shift Supervisor Training Program