ANAS KHAN. U
IT Specialist
Township C. House No:54 Vizhinjam, Thiruvananthapuram
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
IT Support Specialist
The Leela Group of Company
Trivandrum
02.2012 - 12.2013
- Maintenance, Networking (The Hotel
- A challenging career, which will provide opportunity for continuous growth and learning with a dynamic organization which values individual contribution
- CONTACT
- H.No.54 Township colony, vizhinjam,Thiruvananthap uram, Kerala
- Wrote and reviewed tickets to request maintenance to various types of equipment.
- Used ticketing systems to manage and process support actions and requests.
- Offered new customers training to reduce frustration and improve customer satisfaction.
- Configured hardware and granted system permissions to new employees.
- Monitored systems in operation and quickly troubleshot errors.
Cargo Agent
National Aviation Services, NAS
Kuwait International Airport
03.2022 - Current
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Led warehouse improvement initiatives to advance operational efficiencies.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Advised clients on transportation and payment methods.
Education
Computer Hardware And Networking - Network And System Administration
KCSM EDUCATION
Trivandrum 04.2013 - 04.2014
Higher Secondary School leaving Certificate -
VPS HSS Venganoor
Trivandrum 06.2007 - 03.2009
Diploma - Electrical Electronics Engineering
Jasmine Institute of Engineering
Trivandrum 01.2008 - 01.2009
Diploma - Graphic Design
Under Gov. of Kerala
01.2013 - 01.2014
Skills
InstallationNETWORKINGSKILLSInstalling and Configuring Windows ServerManaging and Administrating all user domains and accountsNetworking, LAN & WAN trouble shooting Network Auditing Knowledge ofDHCP (Dynamic host configuration protocol), VPN (Virtual Private Network)DNS (Domain Name Service)Windows mail, print serverDesigning IP addressing scheme using subnets Configuring Routers andSwitches, Switch ConfigurationCCNASKILLRouter configuration (static routing, dynamic routing)Strong verbal and communication skills
Mobile device management
Technical Support
Windows 10
Timeline
Cargo Agent
National Aviation Services, NAS
03.2022 - Current
Computer Hardware And Networking - Network And System Administration
KCSM EDUCATION
04.2013 - 04.2014
Diploma - Graphic Design
Under Gov. of Kerala
01.2013 - 01.2014
IT Support Specialist
The Leela Group of Company
02.2012 - 12.2013
Diploma - Electrical Electronics Engineering
Jasmine Institute of Engineering
01.2008 - 01.2009
Higher Secondary School leaving Certificate -
VPS HSS Venganoor
06.2007 - 03.2009