ANAS KHAN. U
IT Specialist
Township C. House No:54 Vizhinjam, Thiruvananthapuram
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
IT Support Specialist
The Leela Group of Company
Trivandrum
02.2012 - 12.2013
- Maintenance, Networking (The Hotel
- A challenging career, which will provide opportunity for continuous growth and learning with a dynamic organization which values individual contribution
- CONTACT
- H.No.54 Township colony, vizhinjam,Thiruvananthap uram, Kerala
- Wrote and reviewed tickets to request maintenance to various types of equipment.
- Used ticketing systems to manage and process support actions and requests.
- Offered new customers training to reduce frustration and improve customer satisfaction.
- Configured hardware and granted system permissions to new employees.
- Monitored systems in operation and quickly troubleshot errors.
Cargo Agent
National Aviation Services, NAS
Kuwait International Airport
03.2022 - Current
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Led warehouse improvement initiatives to advance operational efficiencies.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Advised clients on transportation and payment methods.
Education
Computer Hardware And Networking - Network And System Administration
KCSM EDUCATION
Trivandrum 04.2013 - 04.2014
Higher Secondary School leaving Certificate -
VPS HSS Venganoor
Trivandrum 06.2007 - 03.2009
Diploma - Electrical Electronics Engineering
Jasmine Institute of Engineering
Trivandrum 01.2008 - 01.2009
Diploma - Graphic Design
Under Gov. of Kerala
01.2013 - 01.2014
Skills
Installationundefined
Timeline
Cargo Agent
National Aviation Services, NAS
03.2022 - Current
Computer Hardware And Networking - Network And System Administration
KCSM EDUCATION
04.2013 - 04.2014
Diploma - Graphic Design
Under Gov. of Kerala
01.2013 - 01.2014
IT Support Specialist
The Leela Group of Company
02.2012 - 12.2013
Diploma - Electrical Electronics Engineering
Jasmine Institute of Engineering
01.2008 - 01.2009
Higher Secondary School leaving Certificate -
VPS HSS Venganoor
06.2007 - 03.2009
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