Angel Lugo
Dallas
Summary
Accomplished Sergeant from the US Army demonstrating exceptional teamwork, collaboration, and customer service skills. Proven track record in enhancing team efficiency and exceeding productivity goals by over 20%. Expert in problem-solving and maintaining attention to detail in high-pressure environments. Passionate about continuous improvement and adept at fostering positive customer relations.
Overview
7
7
years of professional experience
Work History
Sergeant
US Army
12.2018 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- I am skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Cashier
Chick-fil-a
02.2018 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
Bachelor of Science - Health Sciences
Liberty University
Lynchburg, Virginia05-2025
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Active Listening
Timeline
Sergeant
US Army
12.2018 - 12.2024
Cashier
Chick-fil-a
02.2018 - 12.2018
Bachelor of Science - Health Sciences
Liberty University
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