Anil Kumar

Food Solutions Manager – Technical Sales (Bakery)

• Experienced Food Solutions Manager with a focus on Technical Sales in the Bakery industry. Expertise in developing and implementing innovative solutions, managing client relationships, and driving sales growth through a deep understanding of bakery processes and product development.
• Provide technical expertise to clients in the bakery industry, including product demonstrations, troubleshooting, and customized solutions to meet client needs.
• Client Relationship Management: Build and maintain strong relationships with bakery clients, understanding their needs, and ensuring satisfaction through tailored solutions.
• Work closely with R&D teams to develop new bakery products, providing insights based on client feedback and market trends.
• Develop and execute sales strategies to achieve business targets, including market analysis, competitive positioning, and pricing strategies.
• Conduct training sessions for clients and internal teams on bakery products, equipment, and best practices, ensuring high levels of product knowledge.
• Monitor industry trends and emerging technologies in the bakery sector to identify opportunities for innovation and growth.
• Lead and manage projects from concept to completion, ensuring timely delivery and alignment with client expectations.

Key Responsibilities:

• Client Demos: Conduct engaging product demonstrations for clients, highlighting features and benefits to drive sales and foster strong relationships.
• Recipe and Menu Management: Develop and maintain recipes and menus that align with client expectations and industry standards.
• Menu Planning and Pricing: Strategically plan menus and set pricing to enhance profitability while catering to client needs.
• Staff Supervision and Training: Supervise and train staff to ensure they are well-prepared to assist during client demos and maintain operational excellence.
• Safety and Sanitation Inspections: Conduct regular safety and sanitation inspections to ensure compliance with health standards, particularly during client interactions.
• Collaborative Menu Planning and R&D: Work closely with teams on menu planning and research and development to innovate based on client feedback.
• Food Quality Monitoring: Monitor food quality to ensure that all products presented during demos meet high standards.
• Sanitation Practices Enforcement: Enforce strict sanitation practices, particularly during client visits and demonstrations.
• Sales, Logistics, and Dispatch Oversight: Manage sales, logistics, and dispatch operations to ensure timely delivery and satisfaction for clients.

• Maintained well-organized mise en place to keep work consistent..
• Obtained fresh, local ingredients to lower grocery costs.
• Planned promotional menu additions based on seasonal pricing and product availability.
• Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
• Hired, managed, and trained kitchen staff.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Mentored kitchen staff to prepare each for demanding roles.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved marketing to attract new customers and promote business.
• Controlled costs to keep business operating within budget and increase profits.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Responsibilities:

• Managing Operations & Profitability of Central Bakery Kitchen primarily into B2B servicing of daily fresh bakery range to Modern Trade Retailers
• Managing Production output across 12 product categories and Product Mix, Recipe & Costing for 300+ SKUs
• Leading a team of 40 Personnel - Culinary Professionals, Bakery Specialists, Confectionery Designers, Supply Chain team & Operations Staff
• Direct Connect for Key AC - Monoprix, City Centre, The Sultan Centre, On Cost, Al Nasser
• Pivotal Role in Business Development - NPD, Menu Planning, Promotions Calendar and effectiveness of 21 Point-of-sales counters
• Responsible for Quality Assurance, Operation Standards & Production Efficiency

Highlights & Achievements

• Acquired business of new entrant in Kuwait - 'Monoprix' (French Retail Chain) in a competitive scenario of 5 established large industrial players with existing relations in other markets.
• Set up new Central Bakery Kitchen from Scratch and shifted ongoing operations to new Kitchen losing only 2 production days.
• Hired Specialists and Created a new premium range (Confectionery & French Pastries) within a 2 month period
• Wastage control from 17% to 9% thru' Product Rationalization & Menu planning

Key Responsibilities:

• Sales of Food Solutions to HoReCa clientele
• Culinary Marketing - Demos, Menu Planning, Cost Benefit Analysis
• Business Development initiatives - Market mapping for New Concepts/Products, NPD inquiries

Highlights & Achievements:

• Overall brand Management for Nirapara Spices & Rice in Dubai, Oman, Qatar, Bahrain & Kuwait
• Planned, implemented and tracked sales and marketing strategies to promote brand products.
• Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness.
• Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
• Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.

Roles:

• 4 times promoted in last 6 years from Sales executive, Trade Marketing Supervisor, Sales Manager to Business development.
• Dealing with Top brands e.g. (Ferrero, Balhsen, Anchor, Wipro, Storck, Super Max, Nirapara, Nirmal) and many more.
• Managing Food Service Department & Ethnic
• Excellent Relation with Retail & Horeca sectors
• Familiar with Dairy Products, Meat, American Meat, Specialized in Seafood Can food Products Etc

• Responsible for managing Traditional Trade, Wholesale and Ration with an annual turnover of more than $30M, reporting directly to the Commercial Manager Kuwait
• Budgeting, forecasting and achieving the volume and value targets for the sales channels
• Responsible for optimizing trade spend, cost to serve
• Continuous development of sales strategies to optimization of channels assortment, improving drop size, and increasing numeric & weighted distribution
• Monitor the competitors’ activities in the market to assess their impact on the company’s sales and define & implement the counter strategy
• Maintain an effective sales reporting structure
• Ensure timely and accurate data recording through team
• And converting the data in to useful information which is used for decision making
• Managing strong lean structured sales team built by me (24 salesmen) through adequate feedback and training plans, ensuring superior performance as a team work
• Setting monthly and daily KPI targets for the team and ensures they are successfully achieved through a comprehensive follow-up process.

• Warehouse security and Distribution safety by implementing and executing a fully controlled security plan system
• Plan layout of stock room, Warehouse and other storage areas considering turnover, size, weight and related factors in items stored
• Establish operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current

• International chain of restaurant owned by the famous Malayalam film celebrity Mr.Mohanlal
• Ensure Customer Satisfaction by high and consistent level of organization and management
• Maintain an exclusive corporate call to all reputed companies
• Staff Management - Training, Discipline, Allocation, Reviews & Development
• Resource Management - Operating System (PRISM) & PDA devices
• Provide a full cashier and currency exchange service
• Managed exclusive corporate board meetings and team get together.
• Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
• Pitched in to work line during busy periods or in place of sick employees
• Developed new culinary programs that increased customer satisfaction and operational excellence levels.

• Improved operations through consistent hard work and dedication.
• Daily Catering to KOC & KNPC for 3000 packs.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used coordination and planning skills to achieve results according to schedule.
• Drove operational improvements which resulted in savings and improved profit margins.
• Increased customer satisfaction by resolving issues.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.

• 4 star Hotel
• Started as Commi in F&B and grew up the ranks

• Marketing, Sales & Distribution of food products in Kerala State
• New Product launch - Eve's spices and Vinegar
• Had formed & trained a professional team in H.S.E standards.
• Maintained documentation, detailing assignments, in-progress work and completed project milestones.
• Utilized market trends and target audience statistics to effectively market products.

• Attended training courses to build understanding of processes, techniques and industry.
• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
• Shadowed senior team members to learn all related jobs and tasks.
• Performed administrative functions, answering phones and filing paperwork in support of department.

• Gone through intensive training for Production, Service and Front office in Grand Kakathiya five-star deluxe Hotel Hyderabad
• I have been sent for special training to
• Chola Sheraton (Chennai) I was undergoing training in Peshawari restaurant for which they were opening the same concept in Hyderabad called Buhari.
• Attended training courses to build understanding of processes, techniques and industry.
• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.