Dynamic Project Manager with over 16 years of experience leading enterprise-scale banking technology programs across diverse digital channels, core banking, cards, payments, and infrastructure. Proven track record of delivering complex, multi-vendor initiatives on time and within budget through Agile, Waterfall, and hybrid methodologies. Recognized as a trusted advisor to executives and regulators for governance rigor, risk management expertise, and the ability to drive measurable results. Committed to fostering collaboration and innovation to achieve strategic objectives in fast-paced environments.
• Core Banking Migration/ Upgrade — Led end-to-end Migration/upgrade of core banking.
• Digital Channels Rollout — Launched mobile banking and Automation of major banking services through Digital Transformation.
• Card & ATM Migration — Led/Contributed to the end-to-end migration of card issuing and ATM acquiring systems from the legacy vendor to a new platform, aimed at improving operational efficiency, reducing costs, and enabling future scalability and compliance with the latest EMV and PCI DSS standards.
• Payments Transformation — Delivered KNPS (Kuwait National Payment system), SWIFT, Electronic Cheque clearance, RTGS upgrades, ACH, and wallet services
• Infrastructure Revamp — Led the full infrastructure revamp by designing with network experts. End-to-end migration in phases without impacting Branches and customer applications.
• Business Continuity Program — Developed DR run-books; executed failover simulations with successful RTO/RPO adherence.
MS Project | JIRA | BMC Remedy | Clarity (PPM) | Convene | QlickServe | MS PowerPoint