Annie Razafindramanga Kellie
Summary
Energetic and multilingual with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Ready for the challenge of being Emirates cabin crew, if given the opportunity.
Overview
6
6
years of professional experience
Work History
Receptionist
Keke Beauty
05.2021 - Current
- Organized appointments for clients,take phone calls to meet customer needs for their orders
- Inventory store products as well as update the sales made weekly by the store
- Perform extra duties such as tidying up the store front or assisting in the manager with whatever duties she requires at the time.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Waitstaff
Nisa Cosmetics
07.2017 - 04.2021
- Ensured product safety and sanitation standards were met at all times, resulting in a clean and safe shopping environment
- Escort potential customers around the store based off of the customer needs and my retail experience
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked with loss prevention in monitoring shopper behavior.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
La Colline Ambatoloaka Nosybe
Ambatoloaka Nosybe, MadagascarSkills
- Project Management
- Data Inputting
- Verbal and Written Communication
- Microsoft Office Specialist Certified
- Speaks 3 languages Arabic, English, French
- Call Transfers
- Mail Preparation and Sorting
- Manage Files
Languages
malagasy
Native language
Arabic
Beginner
A1
English
Beginner
A1
French
Beginner
A1
Timeline
Receptionist
Keke Beauty
05.2021 - Current
Waitstaff
Nisa Cosmetics
07.2017 - 04.2021
High School Diploma -
La Colline Ambatoloaka Nosybe
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