Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Annie Razafindramanga Kellie

Summary

Energetic and multilingual with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Ready for the challenge of being Emirates cabin crew, if given the opportunity.

Overview

6
6
years of professional experience

Work History

Receptionist

Keke Beauty
05.2021 - Current
  • Organized appointments for clients,take phone calls to meet customer needs for their orders
  • Inventory store products as well as update the sales made weekly by the store
  • Perform extra duties such as tidying up the store front or assisting in the manager with whatever duties she requires at the time.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.

Waitstaff

Nisa Cosmetics
07.2017 - 04.2021
  • Ensured product safety and sanitation standards were met at all times, resulting in a clean and safe shopping environment
  • Escort potential customers around the store based off of the customer needs and my retail experience
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked with loss prevention in monitoring shopper behavior.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

La Colline Ambatoloaka Nosybe
Ambatoloaka Nosybe, Madagascar

Skills

  • Project Management
  • Data Inputting
  • Verbal and Written Communication
  • Microsoft Office Specialist Certified
  • Speaks 3 languages Arabic, English, French
  • Call Transfers
  • Mail Preparation and Sorting
  • Manage Files

Languages

malagasy
Native language
Arabic
Beginner
A1
English
Beginner
A1
French
Beginner
A1

Timeline

Receptionist

Keke Beauty
05.2021 - Current

Waitstaff

Nisa Cosmetics
07.2017 - 04.2021

High School Diploma -

La Colline Ambatoloaka Nosybe
Annie Razafindramanga Kellie