AQEEL ABDUL KAREEM
DEPUTY IT MANAGER
Kuwait City,KU
Summary
Network and Systems Administration with 7+ years’ experience in maintaining enterprise networks, Integration support, Troubleshoot & Administration, Procurements and managing new projects, PCI-DSS. Seeking to use proven leadership, communication and cutting-edge technical skills to effectively increase the IT capabilities in business, comprehensive knowledge of CISCO, Aruba Configuration and troubleshooting skills, HP Servers, Checkpoint, Windows and macOS Platform. Punctual Deputy Manager looking to obtain a position where outstanding communication and problem-solving talents can be fully utilised. Positive, ambitious and motivational. Proven background in providing supervision and development opportunities to associates.
Overview
1
1
Certification
5
5
years of post-secondary education
8
8
years of professional experience
Work History
DEPUTY IT MANAGER
LULU GROUP INTERNATIONAL
12.2016 - Current
- Led team of 11 outlets for 24x7 support for network and system L2 Support.
- Supervise IT infrastructure team on daily basis.
- Responsible for systems administration which included backup monitoring of POS and DFS in NetBackup OPS Center.
- Review and deploy patches, hot fixes via SCCM, vendor supplied patches, Firmware updates.
- Responsible in installing configuring and maintaining Windows Server 2012, 2016 (POS, RODC, SOPHOS, ACCESS Controls).
- Periodic iLO and SPP updates and up-keeping Server Health check.
- Handling Primary and Secondary leased line in co-ordination with ISP.
- Project Planning, designing and implementation (cable layout, SW, AP, Synology, Servers) L3 Support.
- Provide Support for Avaya installation projects.
- Maintaining PED, vulnerabilities in network and system for PCI-DSS Certification.
- Periodic GP Update as per managements frequent requirement for Users.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
SYSTEMS aND NETWORK ENGINEER
LULU GROUP INTERNATIONAL – KUWAIT
07.2014 - 12.2016
- Administrating Active Directory, DHCP and DNS within the domain (Windows Server 2008 & 2012).
- Administrating and managing users in Office 365.
- Maintain and Monitor the backup of Servers and Storages through Synology and NetBackup.
- Managing Virtual Machines through Hyper-V.
- Administrating anti-virus solutions: Sophos intercept.
- Managing and monitoring storages via Synology NAS.
- Administrating Avaya IP PABX,Panasonic system and managing users/extensions within the network.
- Managing and monitoring AD Users, RODC.
- Managing and configuring Firewalls Juniper and Checkpoint.
- And networks switches (Brocade, Foundry).
- Managing Wireless network through Motorola AP.
SYSTEM ANALYST
METCLOUDS TECHNOLOGIES
01.2013 - 01.2014
- Provide first level supervision to IT Staff.
- Ensure that the Information Services Department is responsive to the needs of the organization.
- Establish and maintain Information Technology Policies and Procedures.
- Maintain accurate log of all users, security levels and application access.
- Monitor system for breaches, errors and alarms.
- Maintain knowledge of developments in the area of systems and hardware and brings this knowledge forward to Senior Management to provide recommendation for improvements in business operations or cost effectiveness.
- Troubleshoot, resolve software and interface issues and document resolutions for future reference..
Education
Bachelor’s Degree - Computer Science and Engineering
Anna University
COIMBATORE 01.2001 - 01.2005
Pre-Degree - Mathematics
Kerala University
MG COLLEGE TRIVANDRUM 01.2003 - 01.2004
Skills
Checkpoint FW, Juniper FW, Forcepoint, Motorola AP, Aruba SW and AP, Brocade, Cisco, Foundry Switches HP Servers, Windows Server 2012,2016, Network Administration, Management, Group Policy, Security, Sophos, ADundefined
Certification
CCNA; MCSA; AWS
Timeline
DEPUTY IT MANAGER
LULU GROUP INTERNATIONAL
12.2016 - Current
SYSTEMS aND NETWORK ENGINEER
LULU GROUP INTERNATIONAL – KUWAIT
07.2014 - 12.2016
SYSTEM ANALYST
METCLOUDS TECHNOLOGIES
01.2013 - 01.2014
Pre-Degree - Mathematics
Kerala University
01.2003 - 01.2004
Bachelor’s Degree - Computer Science and Engineering
Anna University
01.2001 - 01.2005
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