Arjun vimalraj
MUMBAI,INDIA
Summary
Energetic F&B captain with knack for enhancing customer satisfaction and streamlining operations. Thrived in fast-paced environments, improving service quality and team coordination. Known for fostering positive guest experiences and maintaining high standards of cleanliness and safety.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
F&B associate
Holiday inn& CrownPlaza AL Thuraya city
kuwait, Kuwait
01.2023 - Current
- Working for a seafood specialty Buffett restaurant
- Being the front of the house champion in the hotel for two consecutive years 2023&2024
- Having a good knowledge in mocktail and trying the level best to develop and grow.
- Handling the restaurant operation during peak hours
- Knowing the MICROS System completely.
- making the duty roaster for the staff in absence of the manager
- Addressing customer complaints promptly
- Handling the daily cash float of the restaurant
- Taking care of the Restaurants opening and closing the operation level of hygiene and the service standard
- Filing up the daily opening and closing checklist
- Being a part of the opening team for the same specialty restaurant.
- Constantly following up with inter and intra department for work related purpose.
- Taking the workload positively and trying and learning new things for personal and professional growth.
- Filling the weekly breakage report and submitting before the due date
- F&B star of the month for the month of August 2024
F&B associate Banquets
JW MARRIOT SAHAR MUMBAI
MUMBAI, INDIA
01.2022 - 12.2023
- Participated in team meetings regularly for continuous improvement of service quality.
- Going through the BEO so to be updated with the functions that are taking place simultaneously on the same day
- trying and supporting the team by working extra hours on a daily basis
- To keep the area and the buffet clean and follow the Marriott way of commitment to clean.
Education
MANAGEMENT DEGREE - BSC HOSPITALITY
SHEILA RAHEJA INSTITUTE OF HOTEL MANAGEMENT
INDIA MUMBAI 07.2020 - 08.2022
Skills
KNOWLEDGE OF COMPLETE MICROS
- Following with Restaurants Reservation & BEO of company
- Daily store item ordering through JANA material Controle application
- Beverage preparation
- FOOD safety and hygiene
- Knowledge of food and cuisine
- Knowledge of seafood
- Knowledge of Mezza platter
- Menu knowledge
- Cash handling
- Making Staff Roaster
- Handling the operation during the peak hours
- Taking care of Buffett Hygiene
- Customer query resolution
- Restaurant equipment operation
- Food allergen awareness
- Complaint handling
- following up c
- Handling and following up with the orders related to restaurant
- H
Languages
English
Fluent
Hindi
Fluent
marathi
Advanced
Malayalam
Fluent
Affiliations
- cycling
- GYM
Accomplishments
Employee of the month for two consecutive years 2023& 2024
F&B Hospitality Champion for the month of August 2024
Timeline
F&B associate
Holiday inn& CrownPlaza AL Thuraya city
01.2023 - Current
F&B associate Banquets
JW MARRIOT SAHAR MUMBAI
01.2022 - 12.2023
MANAGEMENT DEGREE - BSC HOSPITALITY
SHEILA RAHEJA INSTITUTE OF HOTEL MANAGEMENT
07.2020 - 08.2022
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