ARSHIYA HABEEB RAHMAN

• Monitoring daily communications and answering any queries.
• Handled day-to-day accounting processes to drive financial accuracy.
• Preparing statutory accounts.
• Ensuring payments, amounts and records are correct.
• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Working with spreadsheets, sales and purchase ledgers and journals.
• Recording and filing cash transactions.
• Controlling credit and chasing debt.
• Invoice processing and filing. Processing expense requests for the accountant to approve.
• Liaising with third party providers, clients and suppliers.
• Updating and maintaining procedural documentation.
• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
• Used advanced software to prepare documents, reports, and presentations.

WORKED AS RECEPTIONIST, ACCOUNTS ASSISTANT AND DOCUMENT CONTROLLER AT AL NOOR TOUR AND TRAVELS, MAROL, ANDHERI (EAST), MUMBAI-400059.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information. Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records. Answered phone promptly and directed incoming calls to correct offices.
• Handled cash transactions and maintained sales and payments records accurately. Corresponded with clients through email, telephone, or postal mail.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Handled assignments independently with good judgement and critical thinking skills.
• Tracked important information in Microsoft Excell spreadsheets and ran reports or generated graphs using data.
• Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Developed monthly, quarterly and annual profit and loss statements and balance sheets.
• Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
• Gathered, evaluated and summarized account data in detailed financial reports.

WORKED AS SEASONAL CLERK-CUM-NURSE STAFF MEDICAL SECTION, CUSTOMER SERVICE AT HAJ COMMITTEE OF INDIA, MUMBAI. 400001

• Maintained filing system and organized customer documents for easy retrieval of information.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
• Interacted with customers by phone, email, or in-person to provide information.
• Issued invoices and followed up on outstanding payments to remind clients to pay on time.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment. Increased efficiency by streamlining filing systems and organizing important documents.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.