ARUN KUMAR Rajendran
Kuwait
Summary
Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.
Overview
9
9
years of professional experience
Work History
Assistant Operations Manager
DABDOOB
05.2018 - Current
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Developed and maintain operational guidelines for staff.
- Monitored employee productivity and optimized procedures to reduce costs.
- Generated operational reports for management on monthly schedule.
- Evaluated current operational strategies and recommend improvements.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Developed productive, profitable and achievement-oriented working environments for employees.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Evaluated inspection reports and service tickets and prepared repair invoices.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
Operations Coordinator
KGL CASH MANAGEMENT
02.2014 - 03.2017
- Provided direction and guidance to internal teams in order to achieve targets.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Oversaw day-to-day operations of large teams across several sites.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Evaluated upcoming program plans to forecast expected resource needs.
- Reconciled monthly operating budgets and shared information with senior management team.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Scheduled meetings for senior management team and booked conference rooms.
- Monitored employee productivity and optimized procedures to reduce costs.
- Reviewed shift reports to understand current numbers and trends.
Sales Officer
MARUTI SUZUKI
01.2012 - 04.2013
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Prepared sales reports with informative graphs and charts to outline key data.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Education
Diploma in Mechanical Engineering - Mechanical Engineering Technology
Govt. HSS Chavara
India04.2011
Skills
- Revenue Generation
- Cost Analysis and Savings
- Case Studies
- Project Management
Languages
Hindi
Native language
English
Proficient
C2
Malayalam
Proficient
C2
Arabic
Upper intermediate
B2
Tamil
Upper intermediate
B2
Timeline
Assistant Operations Manager
DABDOOB
05.2018 - Current
Operations Coordinator
KGL CASH MANAGEMENT
02.2014 - 03.2017
Sales Officer
MARUTI SUZUKI
01.2012 - 04.2013
Diploma in Mechanical Engineering - Mechanical Engineering Technology
Govt. HSS Chavara
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