Ashok Kumar Pallapu
Human Resource, Operation's
Kuwait
Summary
Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Assistant Operations Manager
Al Fares Gardens
Al Rai
06.2021 - Current
- Hiring employees overseas and local
- Checked-in job candidates issued them temporary badge, and informed to showroom manager of their arrival.
- Maintained files to keep company in compliance with current laws.
- Interacted with new employees via mail,phone,In-person to resolve issues regarding their benefits.
- Checking daily accounts payable and receivable transactions.
- Coordinating with client's on monthly basis to clear outstanding amounts.
- Purchase products through vend application and creat SKU codes
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Supervised operations team to support operational excellence and excellent customer service.
- Coordinated with Deputy General Manager in different operational issues and promotional activities.
- Developed and maintain operational guidelines for staff.
- Maximized profits by reducing waste in payroll administration and increasing sales.
- Educated operations team on best practices, company policies and service excellence standards.
- Evaluated inspection reports and service tickets and prepared repair invoices.
- Evaluated current operational strategies and recommend improvements.
- Generated operational reports for management on monthly schedule.
- Evaluated suppliers to maintain cost controls and improve operations.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
Oparations HR Officer
Lamar United Consumer Delivery Co
Kuwait
02.2018 - 02.2021
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Carried out day-to-day duties accurately and efficiently.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Coordinated employee placements and administrative details.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Oversaw HR needs for 150+ employee operation across 8 locations.
- Pre-screened resumes prior to sending to hiring managers for consideration.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Requesting payroll from client and Review payroll reports and time sheets for correctness before payroll Transaction
- Ensure that employee payroll is processed accurately and timely
- Check all salary changes, compensation, deductions, bonus, annual payments
- Respond to payroll queries from employees in time
- Maintain employee payroll records and time sheets data
- Setup pay roll arrangements for new hires and terminate ex -employee profiles
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Onboarded new temps by entering employee information into systems.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
B,Com Computers - Accounts
Board of Secondary Education,AP
India, Andrapradesh, Kadapa 06.2004 - 06.2006
Skills
Onboarding
Recruiting
Employee Relations
Labor Law & Regulatory Compliance
Oparations
Timeline
Assistant Operations Manager
Al Fares Gardens
06.2021 - Current
Oparations HR Officer
Lamar United Consumer Delivery Co
02.2018 - 02.2021
B,Com Computers - Accounts
Board of Secondary Education,AP
06.2004 - 06.2006