Asif Ali

• Content Strategy & Planning: Developing and maintaining a content calendar. This includes planning product launches, seasonal campaigns, and marketing promotions.
• Content Creation: Oversee the creation of all product-related content, including descriptions, specifications, and images. I also manage other content types like WhatsApp Broadcasting, chatboats.
• Website Management: Ensuring all content is accurately uploaded and displayed on the e-commerce platform. I perform quality assurance checks to fix errors, broken links, or inconsistencies.
• SEO Optimization: Work to ensure all content is optimized for search engines (SEO) to improve visibility and organic traffic. This includes keyword research and integrating relevant keywords into product descriptions and articles.
• Collaboration: Acting as the central point of contact between different teams. I coordinated with marketing for promotional campaigns, with product teams for new listings, and with web developers for technical issues.
• Performance Analysis: Track and analyze content performances. I use data to understand what content performs well and to inform future content strategies.

Social Media Integration: Ensuring that content created for the website is effectively repurposed and shared on social media platforms to drive traffic and sales.

• Majid Al Futtaim Group Kuwait

• Customer Service Management: Overseeing teams to handle customer inquiries and complaints efficiently.
• Service Delivery: Ensuring timely and high-quality delivery of products or services.
• Feedback Analysis: Using customer feedback to find and fix pain points in the operational process.
• Bangalore, India

• Administrative Management: Processing applications and ensuring all required documents are collected and organized.
• Customer Service: Serving as the first point of contact to answer questions and provide information to prospective individuals and their families.
• Data & Records: Maintaining accurate and up-to-date applicant information in a database.
• Event Support: Helping to coordinate and execute admissions-related events like open houses and tours.
• Patna, India