ASIF C J
Bangalore,India
Summary
Detail-oriented Assistant Restaurant Manager with a demonstrated ability to streamline processes and improve overall operational efficiency. Adept at creating a positive work culture and fostering strong relationships with both customers and staff.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Duty Manager - Fast Food
Cinescape Kuwait National Cinemas Co-operation (KNCC)
Kuwait City, Al Asimah
2022.07 - 2024.12
- Managed daily operations of a busy restaurant, including staff supervision and customer service.
- Managed a team of servers and ensured excellent customer service in a busy restaurant.
- Created staffing schedules and managed inventory to optimize efficiency in a fast-paced environment.
- Implemented new training procedures to enhance staff performance and reduce turnover.
- Responsible for handling guest complaints and resolving issues to maintain customer satisfaction.
- Maintained cleanliness and organization in the dining area to uphold high standards of hygiene.
- Ensured customer satisfaction with prompt problem resolution.
Assistant Restaurant Manager
Lenexis Food Works
Bangalore, India
2012.07 - 2022.05
Duty Officer
PVR Cinemas
Bangalore, India
2019.08 - 2021.03
Assistant Inventory Manager
Mdar foods
2018.09 - 2019.08
Assistant Restaurant Manager
McDonald's
Bangalore, India
2015.06 - 2018.08
Education
Hotel Management - hospitality management
SVGH Hospitality Management Collage
Bengaluru 2015.09 - 2017.11
Secondary School Certificate - undefined
Shubash Memorial English School
Bangalore 2013.01 - 2013.12
Skills
- Strong Customer Service
- Commercial Awareness
- Administration Skills
- Problem-Solving Skills
- Restaurant Management
- Inventory Control
- Quality Management
- MS Office (Word, Excel, and PowerPoint)
Certification
May 15, 2016 Certificate of Customer Service Certificate; Café Coffee Day
May 15, 2016Certificate of Food Certificate: Café Coffee Day
May 15, 2016Certificate of Merchandise & hygiene certificate: Café Coffee Day
May 15, 2016 Certificate of Brew Master Certificate: Café Coffee Day
March 23, 2018 Certificate of Shift Management Excellence Course: McDonald
Feb 26, 2021 Certificate of Business Etiquette Completion; Centum Learning
Feb 26, 2021 Certificate of Emotional Intelligence Completion; Centum Learning
Feb 26, 2021 Certificate of Problem-Solving and Decision-Making Completion;
Centum Learning
Accomplishments
- 01/2019, Employee of the month; Mdar Foods
- 04/2016, Employee of the month; Mc Donald's
Languages
English
Upper intermediate
B2
Hindi
Upper intermediate
B2
Telugu
Elementary
A2
Tamil
Intermediate
B1
Timeline
Duty Manager - Fast Food
Cinescape Kuwait National Cinemas Co-operation (KNCC)
2022.07 - 2024.12
Duty Officer
PVR Cinemas
2019.08 - 2021.03
Assistant Inventory Manager
Mdar foods
2018.09 - 2019.08
Hotel Management - hospitality management
SVGH Hospitality Management Collage
2015.09 - 2017.11
Assistant Restaurant Manager
McDonald's
2015.06 - 2018.08
Secondary School Certificate - undefined
Shubash Memorial English School
2013.01 - 2013.12
Assistant Restaurant Manager
Lenexis Food Works
2012.07 - 2022.05