Bader Naser
Kuwait City
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Internship Student
KIPCO
02.2019 - 05.2019
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Attended telephone skills and program information training sessions to boost aptitude.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promptly responded to inquiries and requests from prospective customers.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled assignments independently with good judgement and critical thinking skills.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Business Co-Owner
Sucrose
12.2019 - Current
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Resolved customer service issues with timely and professional resolutions.ervice providers.
- Implemented strategic plans to improve performance and increase client acquisition.
- Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Small Business Co-Owner
Qarmad
05.2023 - Current
- Forecasted and managed budgets to boost cost-effectiveness and profitability.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
- Accomplished multiple tasks within established timeframes.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
American Highschool Diploma -
Fawzia AlSultan International
Kuwait06.2016
Diploma - Management
Australian College of Kuwait
Kuwait 02.2021
Bachelor of Business - Management
Australian University
Kuwait City, Kuwait06.2023
Skills
- Providing Feedback
- Market and Competitor Research
- Financial Management
- Strategize Business Plans
- New Business Launch
- Microsoft Office
- Arts and Culture
Hobbies
- Over time realized the effort and discipline needed in taking Rock-climbing as a hobby.
- Determined to include physical activity in all it types during my day whether is cycling, lifting, running or power walking.
- Upgrading and optimizing automobiles each for a specific requirement, either alone or with professionals.
- Growing a watch collection, as well as investing in watches with regards to their year of making, rarity and exclusivity.
Languages
Arabic
Native language
English
Proficient
C2
Timeline
Small Business Co-Owner
Qarmad
05.2023 - Current
Business Co-Owner
Sucrose
12.2019 - Current
Internship Student
KIPCO
02.2019 - 05.2019
American Highschool Diploma -
Fawzia AlSultan International
Diploma - Management
Australian College of Kuwait
Bachelor of Business - Management
Australian University
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