BHAGYASHREE MAHESH NAIK
Near Diwar Ferry, Panvel, Ribandar - Goa
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
7
7
years of professional experience
Work History
Salesperson
Monginis Cake Shop
05.2022 - 04.2024
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Checked incoming orders and organized new stock.
- Maintained a clean and visually appealing store environment, enhancing the overall shopping experience for customers.
- Assisted in training new hires on company policies, procedures, sales techniques while fostering a supportive work environment.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Utilized point-of-sale systems efficiently for processing transactions, managing returns, and tracking sales data.
- Helped managers with daily checklists and last-minute requirements.
- Managed efficient cash register operations.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Greeted customers entering store and offered assistance with requirements.
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Provided exceptional after-sales support, addressing any concerns or inquiries promptly to ensure total customer satisfaction.
Salesperson
M/S. OMKAR STATIONERS
01.2019 - 06.2019
- Met existing customers to review current services and expand sales opportunities.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Consulted with businesses to supply accurate product and service information.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Stayed current on company offerings and industry trends.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Trained new employees on customer service, money handling and organizing strategies.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Salesperson
Monginis Cake Shop
05.2017 - 04.2018
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Checked incoming orders and organized new stock.
- Maintained a clean and visually appealing store environment, enhancing the overall shopping experience for customers.
- Assisted in training new hires on company policies, procedures, sales techniques while fostering a supportive work environment.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Utilized point-of-sale systems efficiently for processing transactions, managing returns, and tracking sales data.
- Helped managers with daily checklists and last-minute requirements.
- Managed efficient cash register operations.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Greeted customers entering store and offered assistance with requirements.
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Provided exceptional after-sales support, addressing any concerns or inquiries promptly to ensure total customer satisfaction.
- Participated in ongoing training sessions to stay current on industry trends and enhance selling techniques.
- Developed strong rapport with customers and created positive impression of business.
Education
High School Diploma -
BAL BHARTI VIDYAMANDIR
RIBANDAR, GOA03.2008
Skills
- Good listening skills
- Bilingual: Fluent in Spanish & English
- Cash handling skills
- Focused on customer satisfaction
- Good computer skills
- Good communication skills
- Fast learner
- Skilled multi-tasker
Languages
Konkani
Native language
English
Beginner
A1
Hindi
Intermediate
B1
Marathi
Intermediate
B1
Timeline
Salesperson
Monginis Cake Shop
05.2022 - 04.2024
Salesperson
M/S. OMKAR STATIONERS
01.2019 - 06.2019
Salesperson
Monginis Cake Shop
05.2017 - 04.2018
High School Diploma -
BAL BHARTI VIDYAMANDIR
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