To associate with progressive organization which offers opportunities to enhance and reinforce academic knowledge and practical experience while acquiring comprehensive professional skills in a mutually rewarding environment
Overview
4
4
Languages
1
1
Certification
29
29
years of professional experience
Work History
MWR Supervisor V2X (KRH)
V2X
07.2021 - 08.2026
Designed, implemented, and assessed comprehensive sports and fitness programmes to enhance community engagement and participation.
Oversaw facility operations, ensuring compliance with contractual community support service requirements.
Supervised staff activities in MWR operations to ensure smooth functioning.
Conducts training for staff on facility operations, procedures, and customer support.
Coaches staff daily in training, problem-solving, and continuous improvement.
Assigned tasks and delegated projects to subordinates for effective workflow.
Employed collaborative communication techniques during regular team meetings with staff.
Maintains and controls assigned property across functional areas.
Uses lifecycle replacement knowledge to request supplies and equipment.
Tracked supply inventories and maintained consumption records for accuracy.
Collaborated with MWR programmes manager on operational updates and shared information with supervisors.
Interfaced with government representatives and contractors to ensure compliance with regulations.
Created and updated standard operating procedures and training plans to align with contractual obligations and improve operational efficiency.
Managed confidential information in accordance with organisational policies and reporting requirements.
Develop and apply management control procedures to meet quality standards.
MWR Coordinator V2X (KRH)
V2X/VECTRUS
09.2011 - 06.2021
Coordinated and supervised Recreation, Sports & Fitness,Aquatics and seasonal activities to enhance community engagement.
Oversaw preparation and execution of scheduled programmes and events, ensuring seamless delivery and participant satisfaction.
Managed facilities, coordinated equipment scheduling, and maintained inventory control to support efficient operations.
Supported budgeting and recreation center operations.
Conducted safety inspections and provided first aid support.
Provided customer service and handled citizen inquiries and complaints.
Senior Recreation Associate
CSA Ltd.
05.2006 - 08.2011
Provided leadership and technical guidance to junior staff.
Observed and assessed indoor and outdoor recreational activities to ensure participant engagement.
Addressed customer enquiries and resolved grievances to improve satisfaction and engagement.
Ensured safety regulations and facility cleanliness were maintained.
Supported supervisors in managing daily operations of recreation centre to ensure smooth functionality.
Recorded attendance data for all recreational events to maintain accurate participation records. and fostered positive customer relations to enhance user experience.
Food & Beverage Executive
Ashok, Sealord, Presidency, Mermaid & Other Organizations
08.1997 - 04.2006
Managed food and beverage service operations, enhancing customer care activities.
Ensured quality service and operational efficiency.
Maintained cost control and stock management.
Handled employee scheduling, billing, and reservations, ensuring accurate reporting.
Maintained relationships with regular customers and local authorities, fostering loyalty.
Education
Bachelor's Degree in Commerce (BCom) - Commerce
Rabindranath Tagore University
India
01-2020
Apprenticeship - General Cookery
National Council for Vocational Training (NCVT)
India
01-2002
Diploma - Hotel Management
Hospitality Board of Technical Examinations
India
01-1998
I.T.I Course - Welding
NCVT
India
01-1994
Pre Degree - Mathematics
M.G University
India
01-1993
Matriculation -
Board of Examinations
Kerala, India
01-1991
Skills
Facility management
Safety consciousness
Customer Service Orientation
MS Office proficiency
Problem solving
Organizational skills
Ability to work under pressure
Teamwork
Communication skills
Leadership skills
Attention to detail
LANGUAGES
English: C1 Advanced
Hindi: B1 Intermediate
Tamil: B1 Intermediate
Malayalam: C1 Advanced
Certification
Kuwait Driving License, Kuwait
Indian Light Motor Vehicle Driving License, India
US Army Base Driving License, United States (US Army Base)
Websites, Portfolios, Profiles
www.linkedin.com/in/ binu-mattamana-718259434
Timeline
MWR Supervisor V2X (KRH)
V2X
07.2021 - 08.2026
MWR Coordinator V2X (KRH)
V2X/VECTRUS
09.2011 - 06.2021
Senior Recreation Associate
CSA Ltd.
05.2006 - 08.2011
Food & Beverage Executive
Ashok, Sealord, Presidency, Mermaid & Other Organizations