Bosy Fady Omar
Kuwait City,KU
Summary
Driven Pharmacy’s Assistant with a proven track record at Dr. Reham Adel Pharmacy, excelling in secure medication storage and exceptional customer service. Demonstrated ability to improve inventory management by 20%, streamline order documentation processes, and enhance patient satisfaction through diligent support and efficient problem-solving. Skilled in processing payments and organizing supplies, showcasing a results-oriented approach to pharmacy operations.
Overview
9
9
years of professional experience
Work History
Pharmacy’s Assistant
Dr. Reham Adel Pharmacy
09.2008 - 05.2017
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted pharmacy staff with preparing medications and filling orders.
- Completed and filed documentation for insurance, store and liability purposes.
- Received incoming supplies and stocked in correct locations.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Verified patient information to correctly dispense medications.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Re-stocked shelves with prescribed medications and health care products.
- Assisted customers in selecting over-the-counter medications and health care products.
- Organized pharmacy area to maintain clean and orderly environment.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
- Answered questions regarding medication instructions and usage.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Greeted customers at counter and provided excellent customer service.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Generated labels for prescriptions and maintained accurate records.
Education
Bachelor of Pharmaceutical Science - Pharmaceutical Sciences
Mansoura Faculty of Pharmacy
Mansoura Egypt05.2008
Skills
- Order documentation
- Processing payments
- Secure storage of medications
- Verifying orders
Timeline
Pharmacy’s Assistant
Dr. Reham Adel Pharmacy
09.2008 - 05.2017
Bachelor of Pharmaceutical Science - Pharmaceutical Sciences
Mansoura Faculty of Pharmacy
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