• Proactively work with different company unit, department and products to streamline product journey, flow and better integration with the Bank's digital roadmap
• Creating new straight through processes, end to end digital onboarding journey.
• Driving strategic digital growth and revenue at scale align with Bank’s strategy and direction
• Strategize and manage products ranging from Personal Loans, Credit Cards, Mortgage, Hired Purchase and Deposits.
• Enhanced team productivity by streamlining processes and implementing time-saving strategies
• Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures
• Conducted thorough research to identify trends and inform decision-making for business growth initiatives
• Championed the adoption of new software tools that streamlined workflows across multiple departments
• Collaborated with internal departments to align marketing campaigns
• Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
• Champion new initiative to support bank growth across different channels via offsite onboarding solutions for staff to onboard more customers conveniently and safely. Spreading across different pillar of the Bank from retail to business and corporate banking.